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A page to re-download a purchased file was created. Customer complained that it didn’t work.
I went to page and entered the customer’s information. A processing circle appeared below the form. After several minutes the processing circle was still doing its thing.
The site is hosted by Bluehost. The re-download page is password protected. The results are the same with both Chrome and IE browsers.
Any ideas on what the problem could be?
Hi, we will need to take a closer look at your site to see what is happening. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
Are you using the following addon?
https://www.tipsandtricks-hq.com/ecommerce/wp-estore-addon-self-re-download-digital-products-2907
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