estore sagepay payment gateway bundle billingstate not working

[richardjb]

I use the SagePay module from the Payment Gateway bundle and it is not asking for the billingState required for USA orders by SagePay.

[wpCommerce]

Hi, there is a field in the collect details form where you can enter the state. Is it showing on your site?

[richardjb]

No, there is no state field and I have been unable to find where the form is generated. On the ‘collect details’ page there is a shortcode. Where is the [wp_pg_process_order] short code module saved and is this what I need to edit?

[wpCommerce]

You don’t need to edit the shortcode. The field should appear by default. Please provide a link to the page where I can add a product to the shopping cart and test the checkout process.

[richardjb]

Hi the link to the shop is [http://shop.software-partners.co.uk]

Most of our US sales are for a Latin translator and to simplify the shop for the bulk of our customers this is hidden here [http://shop.software-partners.co.uk/blitz-latin] and directly accessed from the Latin website. This is the address we realy need to fix.

There is also a tax problem for non EU sales and I guess I will have to wait for a software change to fix this or use another payment gateway like PayPal.

Kind regards

[wpCommerce]

I just checked the page source. The state field is actually there. But it’s showing as “County”. Have you selected a language in the payment gateway bundle settings? If so have you made any modifications to the language file in question?

[richardjb]

I am fairly sure I haven’t changed it. I have just entered a valid two letter state code and real zip code and it still came up with missing/malformed billingstate. I don’t think I am going to be able to get this software to work with sagepay for US sales as I need to have a way to provide a drop down list of 2 character state codes for the US without everyone else having this choice. I will think about other options over Christmas. Thank you for help.

Kind regards

[richardjb]

I entered a valid 2 digit US state and valid zipcode but it still came back with malformed – billing state required. I assume changing the language file from county to state would not help as the underlying variable would not change?

[wpCommerce]

We will need to take a closer at your site to see what is happening. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.

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