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Hi, Are you referring to 2Checkout subscription? We don’t actually support shipping or tax with a subscription product. Most payment gateways doesn’t support shipping for a subscription/recurring payment.
If you really need to charge shipping you can include it in the recurring price.
Hi, I tested your video on our development site with 640×360 settings. I didn’t see any black bars on the left and right.
Colorbox probably considers the video dimensions as the window width and height. That’s why the video size is a bit smaller. You can use other alternatives like prettyPhoto. “rel” parameter is also supported in that shortcode:
We have updated the documentation for this option. Please check the “Subscription Type Button Link for a Specific Gateway” section for details.
You will need to install our eStore extra shortcode addon to use this feature.
https://www.tipsandtricks-hq.com/ecommerce/wp-estore-shortcodes-and-functions-reference-460
Hi, Authorize.net is showing this error when I go to payment page:
(14) The referrer, relay response or receipt link URL is invalid.
This is an issue with your authorize.net setup. Please take a look at this post which has some solutions to this issue:
https://support.tipsandtricks-hq.com/forums/topic/e-store-not-working-with-authorizenet
Please make sure to load a fresh new copy of eStore also:
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
Clear your browser cache and then do a test after that and let me know if the same issue is still there.
Hi, Are you looking for this feature?
Hi, Are you using a plugin to include JavaScript files in the footer? All these scripts need to be included where WordPress enqueues by default (in the
<head>).https://developer.wordpress.org/reference/functions/wp_enqueue_script/
@Robert, It’s not that simple. TaxCloud actually needs to verify the full address (with IP address) in the back end before it can calculate the tax rate. We have developed it in a way so it adheres to their guidelines and it will work with all of our payment gateways (off-site/on-site). This way users can also see how much tax will be charged before they go to the checkout page.
Do you have the “Downloadable” checkbox enabled for that product? If so please disable it. Shipping block won’t appear if there is at least one digital item in the shopping cart.
@Robert,
{shipping_info}is an email merge tag (so it can only be used in the sale notification email). It has nothing to do with the collect details form.You can update your payment gateway bundle addon to get the first name and last name included in the
{shipping_info}tag.https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
@Robert, Will this addon work for you?
https://www.tipsandtricks-hq.com/ecommerce/wp-estore-taxcloud-integration-addon-3868
@fofa, Please install a fresh copy of the eStore plugin and see how it goes after that:
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
@waytoobusy, It looks like your Divi theme is causing a JavaScript error with the updated version of jQuery (1.12.3).
jquery.js?ver=139f22b…:2 Uncaught Error: Syntax error, unrecognized expression: a[href*=#]:not([href=#])
/wp-content/themes/Divi/js/custom.js?ver=139f22b33d74c1af1fb0b410c4b6922cPlease check this post which will help you troubleshoot JavaScript error:
Once you get that JS issue fixed, you won’t see any problem from the lightbox plugin shortcode.
Hi, Your Static Slider is causing a JavaScript error:
jquery.js:2 Uncaught Error: Syntax error, unrecognized expression: .cta_buttons a[href^=#]Can you please temporarily deactivate it to see how it goes?
This post will help you debug JavaScript errors on your site:
https://support.tipsandtricks-hq.com/forums/topic/debugging-javascript-errors-on-your-site
Hi, We don’t automatically apply updates. It looks like eStore is trying to load the checkout image from this invalid URL:
[http://www.thepropertycouch.com.au/public_html/wp-content/plugins/wp-cart-for-digital-products/images/paypal_checkout.png]
Have you made any modifications to the plugin to customize the image or the path?
