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Viewing 15 posts - 271 through 285 (of 2,908 total)
← 1 2 3 … 18 19 20 … 192 193 194 →
  • Author
    Posts
  • April 12, 2016 at 2:45 am in reply to: eStore trial period by a particular date #72653
    wpCommerce
    Moderator

    @royhenig, It depends on the payment gateway. Which payment gateway are you using?

    April 12, 2016 at 2:15 am in reply to: Lightbox Ultimate – Nav Link Breaking W/ Second Click #72970
    wpCommerce
    Moderator

    Hi, I don’t see any of the issues that you mentioned. However, there is a JavaScript error coming from your megamenu plugin:

    (index):557 Uncaught ReferenceError: _satellite is not defined –

    <script type='text/javascript' src='http://newopssite.wpengine.com/wp-content/plugins/megamenu/js/maxmegamenu.js?ver=2.1.3'></script>

    Which browser are you using? Please check this link which will explain how you can debug JavaScript errors:

    https://support.tipsandtricks-hq.com/forums/topic/debugging-javascript-errors-on-your-site

    April 3, 2016 at 6:43 am in reply to: Disable ordering during non-business hours #72748
    wpCommerce
    Moderator

    @amazing2061, We have a version ready for testing. I have sent you a copy via email. Let me know if you don’t receive it.

    You can read the usage instruction from the following page:

    https://www.tipsandtricks-hq.com/ecommerce/wp-estore-opening-hours-addon-3985

    March 29, 2016 at 4:16 am in reply to: Can I require or make mandatory the Collect Customer Input field? #28901
    wpCommerce
    Moderator

    @acton, Do you have any caching plugin? Please provide a link to the page in question so I can take a look.

    March 24, 2016 at 5:35 am in reply to: How do I cancel a Subscription that uses Stripe? #72724
    wpCommerce
    Moderator

    We have a version ready for testing. I have sent you a copy to your registered email address. Let me know if you don’t receive it.

    March 22, 2016 at 3:40 am in reply to: WP Lightbox Ultimate conflicting with plugin #72859
    wpCommerce
    Moderator

    Hi, Please provide a link to the page in question so I can take a look.

    March 16, 2016 at 7:26 am in reply to: How do I cancel a Subscription that uses Stripe? #72722
    wpCommerce
    Moderator

    Thanks for sharing the link. Actually we might be able to do something about it. I will keep you posted.

    March 15, 2016 at 2:15 am in reply to: How do I cancel a Subscription that uses Stripe? #72720
    wpCommerce
    Moderator

    @icm, This feature is not available for Stripe. You will need to cancel it from your Stripe account dashboard. When you cancel a subscription Stripe will automatically notify the plugin and it will take the necessary steps to process the cancellation (it will deactivate the users account if needed).

    March 15, 2016 at 2:12 am in reply to: Stripe Subscription Billing Going Through as $0.00 #72738
    wpCommerce
    Moderator

    @icm, You are right.

    https://support.stripe.com/questions/what-is-the-minimum-amount-i-can-charge-with-stripe

    This is why the subscription went through as $0.00.

    March 12, 2016 at 3:01 pm in reply to: Stripe Subscription Billing Going Through as $0.00 #72735
    wpCommerce
    Moderator

    You can’t use a value less than $0.50 for Stripe subscription. They don’t allow it.

    March 12, 2016 at 3:54 am in reply to: Stripe Subscription Billing Going Through as $0.00 #72733
    wpCommerce
    Moderator

    Hi, Please provide a link to the page in question so I can take a look at your subscription button. Have you set up a trial period for this product in the “Subscription/Recurring Payment Specific Settings”? Stripe only offers free trial at the moment. So if you don’t plan to offer a free trial you should leave the “Trial Billing Amount” field empty.

    March 9, 2016 at 3:40 am in reply to: WP Lightbox Ultimate – HTML does not auto display #72705
    wpCommerce
    Moderator

    Hi, You are not actually playing the video using our plugin. You are just telling our plugin to open a page that contains the video. So Lightbox Ultimate can’t really make it compatible with mobile devices. This needs to be fixed in the video player that you are using.

    What video format is it? If it’s a MP4 video you could embed using our MP4 shortcode:

    http://lightbox.tipsandtricks-hq.com/wp-content/uploads/lightbox-ult-doc/wp-lightbox-ultimate-general-shortcodes.pdf

    March 9, 2016 at 3:31 am in reply to: Video Lightbox – Responsive video display issues #72690
    wpCommerce
    Moderator

    Hi, I have sent an email to your registered email address so we can take a closer look. Let me know if you don’t receive it.

    March 1, 2016 at 3:27 am in reply to: Payment Gateway bundle – Checkout button goes to missing page #72645
    wpCommerce
    Moderator

    We will need to take a closer look at your site to investigate this issue. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.

    February 29, 2016 at 6:02 am in reply to: Payment Gateway bundle – Checkout button goes to missing page #72643
    wpCommerce
    Moderator

    @marcusuav, Do you have the collect details page URL configured in the settings? (Settings -> Payment Gateway Bundle -> General Settings -> Form Processing Page URL)

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Viewing 15 posts - 271 through 285 (of 2,908 total)
← 1 2 3 … 18 19 20 … 192 193 194 →

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