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This post should help you in resolving this issue:
Let me know how you go.
Hi, I have sent you an email with the license key. Please let me know if you do not receive this email.
Hi, You can store your files anywhere you would like as long as the plugin can access them (e.g. not password protected). You do not need to have the files in the upload or downloads directory.
Hi Agent, The debug log should have more information about why the IPN is failing. If you need help reading the debug log please let me know or post the log of the full transaction here so we can take a look.
Hi, You can just generate one link in the eStore and put this in your email that you are going to send out. As long as you do not set the amount of click for the link everyone will be able to use this link to get the download for the specified amount of time (e.g. 24 hours).
Hi Kim, I believe you just need an update as we have added these options to the Affiliate Platform. You can read more about updates here:
The option is called “Creative Copy” You can use this to pretty much make whatever media you want your affiliates to have as you can use HTML in this section. You can give your affiliate pre-written articles, video embed code etc.
Hi, We will need to take a closer look at what is happening on you site. All of our plugins are comparable with WP 3.0. I will send you a site access request request via email. Please let me know if you do not get this email.
Hi Sophie, We will need to take a closer look at what is happening on your site. I will send you a site access request form via email. Please let me know if you do not get this email.
Hi, The following post will explain how update work:
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-do-you-get-an-update
Hi, Please see the following post as it will explain how updates work:
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-do-you-get-an-update
Hi, We will need to take a closer look at your site. I will send you a site access form via email. Please let me know if you do not receive this email.
Hi, The following post maybe able to help you with this. There can be many reasons why a payment can be set as “Pending or Not Cleared”. The following post has a list of reasons from PayPal why this could be happening.
https://support.tipsandtricks-hq.com/forums/topic/reasons-for-a-pending-paypal-payment
I am just glad it is all working now.