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Shipping cost from Cart to PayPal does not carry over

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Shipping cost from Cart to PayPal does not carry over

Tagged: shipping

  • This topic has 2 replies, 2 voices, and was last updated 12 years, 8 months ago by Ivy.
Viewing 3 posts - 1 through 3 (of 3 total)
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  • July 14, 2010 at 12:31 am #1490
    chrisegg
    Member

    I have some digital products and some tangible products that will need to be shipped in my store.

    I have my shipping set up like this:

    In the general settings of the eStore plugin I have a shipping cost of $2.21, then for each product that requires shipping I add an additional shipping fee within the product section for that specific product, in one case the additional shipping is $1.50 so that the product has the correct shipping $3.71. Also this will allow for a smaller increase in shipping when the customer purchases more then one of these items. With an increase in quantity the customer is only paying an additional $1.50 for shipping as apposed to $3.71.

    Now the cart on my site displays this correctly, however, when I go from my site to paypal to make the purchase the shipping fee is not included in the checkout price!?

    So customers are not paying for shipping just the cost of the product…As you can see this is a big issue!!

    Any help would be appreciated!

    July 14, 2010 at 12:59 am #22400
    chrisegg
    Member

    Ok my bad!! I did not realize the box was checked in the Payment Gateway Settings to use PayPal Profile Based Shipping…

    Stupid me, should have done more trouble shooting first!

    Sorry

    Chris

    July 14, 2010 at 1:58 am #22401
    Ivy
    Member

    No problem Chris, We always overlook the little things =) I am just glad it is all working now.

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