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Did not get the download email link

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Did not get the download email link

Tagged: did not receive download email

  • This topic has 5 replies, 4 voices, and was last updated 12 years, 6 months ago by amin007.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • July 16, 2010 at 7:40 am #1502
    mudit.agarwal
    Member

    Hi

    I have purchased the wp-eStore plug-in from your website but i havent got the email to download the plug-in. Please look into the matter as soon as possible.

    Please send me your email so i can PM you the receipt number.

    July 16, 2010 at 9:41 am #22487
    Ivy
    Member

    Will send you an email to rectify this.

    September 8, 2010 at 2:04 am #22488
    etcher
    Member

    I’m back again…this time everything is working (PHP session, IPN transfer, etc.) but I’m still not able, in the test sessions, to receive an e-mail with the download link. The PayPal payment goes through just fine. Again, my site is http://www.jacksonfahnestock.com.

    Thanks in advance (again),

    September 8, 2010 at 2:54 am #22489
    Ivy
    Member

    Hi, We will need to take a closer look at what is happening on your site. I will send you a site access request via email. Please let me know if you do not receive this email.

    September 24, 2010 at 8:49 pm #22490
    etcher
    Member

    I have tried all means of correcting this but, in the final analysis, I am told by my web hosting service provider that they don’t support IPN from PayPal (this was told to me by one of their senior technicians). Do I have any other options to do a work around for this?

    Thanks for your patience!

    September 25, 2010 at 12:32 am #22491
    amin007
    Participant

    Seriously? The web hosting company do not support PayPal IPN? How will you use any decent shopping cart solution on this server? IPN is how PayPal sends the payment notification to a script so it can verify the payment and process it.

    You can use the PDT feature to deliver the download links but the emails and other post payment processing won’t happen without IPN.

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