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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Paypal redirecting error?
Tagged: PayPal
I have an issue I can’t solve regarding where customers are send to, when using paypal.
It arises when customers are using Internet Explorer (I can recreate the issue in the )E8 version, but I do not now if it is an issue in older IE versions)
2 websites:
presentmoment.dk/Products
This site works properly NO PROBLEMS – customers are send to a checkoutpage in paypal.
tarzanmad.dk
Customers are sent to the main site in paypal: https://www.paypal.com/cgi-bin/webscr
instead of a checkout page. There will be NO WAY to make a payment (which is of course very bad for business)
The sites are set up totally similar with exeption of the paypal mail adress and the price of the product.
latest version of WP-estore (3.8.2)
Latest version of wordpress before 3.0 (no upgrade to WP-3.0 yet on any of my sites)
Both sites are placed at one.com
Any Ideas where I could look for a bug or a setting, that might not be correct?
best regards
Sophie Hovdekorp
Hi Sophie, We will need to take a closer look at what is happening on your site. I will send you a site access request form via email. Please let me know if you do not get this email.