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Return URL not showing Digital Product URL when using transaction result code

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Return URL not showing Digital Product URL when using transaction result code

Tagged: Digital Product URL, return url, transaction result code

  • This topic has 25 replies, 9 voices, and was last updated 12 years, 2 months ago by amin007.
Viewing 15 posts - 1 through 15 (of 26 total)
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  • Author
    Posts
  • June 9, 2010 at 4:15 am #1343
    alphaprime
    Member

    I have a return URL specified that contains the [wp_eStore_transaction_result:end] code.

    I have a Digital Product URL entered (which is a page containing an SMS enrollment form) and the Downloadable box isn’t checked.

    PayPal generates a return to site button which loads the return URL but there’s no link produced by the short code.

    You can see this at http://www.mytextspirationals.com/subscriptions/ by purchasing the General Inspiration subscription (it’s set up with a 15 day free trial).

    June 9, 2010 at 4:40 am #21574
    amin007
    Participant

    This documentation will help you setup the “Thank You” page with downloads:

    http://www.tipsandtricks-hq.com/ecommerce/wp-estore-instant-digital-product-delivery-499

    August 3, 2010 at 2:40 pm #21575
    tomsom
    Member

    I have a similar problem on http://eurocanals.com/BuyGuides/

    I am using Add to Cart with transaction result code on my Thank You page and the Downloadable box is not checked. Is the latter option preventing the download link from showing on my Thank You page?

    I did check the Downloadable box but it only led to error pages, so I abandoned it. In my case it is not important to hide the real file name.

    Thanks, Tom

    August 3, 2010 at 10:59 pm #21576
    wpCommerce
    Moderator

    Do you have auto-redirect turned on in your Paypal profile?

    August 3, 2010 at 11:16 pm #21577
    suzanne
    Member

    I’m not getting Paypal to communicate back to wp Estore to have the codes produced for downloads or thank you emails sent out? Does the plugin not work for a non business paypal account?

    August 4, 2010 at 12:23 am #21578
    Ivy
    Member

    Hi, Are the emails getting sent out after the purchase? If not please turn the debug on and do a test transaction. The following post will explain more about how to do this:

    https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do

    If you need help reading the debug log please post it so we can take a look at it.

    If the debug log is empty please also see the following post:

    What to do if the Debug file is empty or New Debug info is not getting added

    Let me know how it goes. If this does not solve your issue then we will need to take a closer look at your site.

    August 4, 2010 at 2:28 am #21579
    Michael
    Spectator

    Hi,

    Is there any reason why the download link would appear on my post-payment return page using Mozilla Fire Fox, however when I use the dreaded IE, the link does not appear after post payment.

    http://www.emmanuelministriesinternational.org/estore-download/

    August 4, 2010 at 8:56 am #21580
    wpCommerce
    Moderator

    Are you using any caching plugin?

    August 4, 2010 at 10:05 am #21581
    Michael
    Spectator

    Hi,

    Not that I know of, however one of these could be :

    Advanced Events Registration Pro Version

    Akismet

    All in One SEO Pack

    Audio player

    Calendar

    Exclude Pages from Navigation

    Fast and Secure Contact Form

    Featured Content Gallery

    Google AJAX Translation

    Google Analyticator

    Google XML Sitemaps

    MP3 Player plugin

    My Category Order

    My Link Order

    My Page Order

    My Quicktags

    PayPal Donations

    podPress

    sCategory Permalink

    Sermon Browser

    Show Me Options

    Smart Youtube

    Tweet This

    WP-Cumulus

    WP125

    WP eMember

    WP eStore

    WP Photo Album Plus

    August 4, 2010 at 7:39 pm #21582
    tomsom
    Member

    Re my problem above at http://eurocanals.com/BuyGuides/ and wpCommerce reply, auto-redirect is on at PayPal. My buyers (I am successfully selling, by the way, this is just a nuisance problem) report that they are redirected to my thank you page but that the download link does not appear. They do receive the link by email, however the delay is sometimes so long that they contact me before it arrives.

    August 5, 2010 at 12:22 am #21583
    wpCommerce
    Moderator

    @tomsom, If you have auto-redirect turned on Paypal won’t post the data on the “Thank You” page (But your customer will receive the download link via email though). So if you want to show the transaction result (e.g download link) on the “Thank You” page you need to turn off the auto-redirection in your Paypal profile.

    August 5, 2010 at 12:27 am #21584
    wpCommerce
    Moderator

    @kangaman, hmm doesn’t look like you are using a Caching plugin. We need to take a closer look at your site. I will send you a site access request via email. Please let me know if you don’t receive the email.

    August 5, 2010 at 12:51 am #21585
    Michael
    Spectator

    Hi WP-C,

    Got the email and have sent the request.

    Did various live test transactions, could not quite see what the problem could be.

    Double checked PayPal settings and all OK.

    August 5, 2010 at 1:10 am #21586
    Michael
    Spectator

    Hi,

    Wait!!!

    I just did another test today and now the link appears.

    The process has changed from yesterday, when test purchasing yesterday the was a different process with ie, (a bit like light box windows were being used for palpal process)

    When I did a test purchase just then the light box windows were not in use.

    August 5, 2010 at 2:15 am #21587
    wpCommerce
    Moderator

    glad to hear that it’s working for you now.

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