Return URL not showing Digital Product URL when using transaction result code

[alphaprime]

I have a return URL specified that contains the [wp_eStore_transaction_result:end] code.

I have a Digital Product URL entered (which is a page containing an SMS enrollment form) and the Downloadable box isn’t checked.

PayPal generates a return to site button which loads the return URL but there’s no link produced by the short code.

You can see this at http://www.mytextspirationals.com/subscriptions/ by purchasing the General Inspiration subscription (it’s set up with a 15 day free trial).

[amin007]

This documentation will help you setup the “Thank You” page with downloads:

http://www.tipsandtricks-hq.com/ecommerce/wp-estore-instant-digital-product-delivery-499

[tomsom]

I have a similar problem on http://eurocanals.com/BuyGuides/

I am using Add to Cart with transaction result code on my Thank You page and the Downloadable box is not checked. Is the latter option preventing the download link from showing on my Thank You page?

I did check the Downloadable box but it only led to error pages, so I abandoned it. In my case it is not important to hide the real file name.

Thanks, Tom

[wpCommerce]

Do you have auto-redirect turned on in your Paypal profile?

[suzanne]

I’m not getting Paypal to communicate back to wp Estore to have the codes produced for downloads or thank you emails sent out? Does the plugin not work for a non business paypal account?

[Ivy]

Hi, Are the emails getting sent out after the purchase? If not please turn the debug on and do a test transaction. The following post will explain more about how to do this:

https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do

If you need help reading the debug log please post it so we can take a look at it.

If the debug log is empty please also see the following post:

What to do if the Debug file is empty or New Debug info is not getting added

Let me know how it goes. If this does not solve your issue then we will need to take a closer look at your site.

[Michael]

Hi,

Is there any reason why the download link would appear on my post-payment return page using Mozilla Fire Fox, however when I use the dreaded IE, the link does not appear after post payment.

http://www.emmanuelministriesinternational.org/estore-download/

[wpCommerce]

Are you using any caching plugin?

[Michael]

Hi,

Not that I know of, however one of these could be :

Advanced Events Registration Pro Version

Akismet

All in One SEO Pack

Audio player

Calendar

Exclude Pages from Navigation

Fast and Secure Contact Form

Featured Content Gallery

Google AJAX Translation

Google Analyticator

Google XML Sitemaps

MP3 Player plugin

My Category Order

My Link Order

My Page Order

My Quicktags

PayPal Donations

podPress

sCategory Permalink

Sermon Browser

Show Me Options

Smart Youtube

Tweet This

WP-Cumulus

WP125

WP eMember

WP eStore

WP Photo Album Plus

[tomsom]

Re my problem above at http://eurocanals.com/BuyGuides/ and wpCommerce reply, auto-redirect is on at PayPal. My buyers (I am successfully selling, by the way, this is just a nuisance problem) report that they are redirected to my thank you page but that the download link does not appear. They do receive the link by email, however the delay is sometimes so long that they contact me before it arrives.

[wpCommerce]

@tomsom, If you have auto-redirect turned on Paypal won’t post the data on the “Thank You” page (But your customer will receive the download link via email though). So if you want to show the transaction result (e.g download link) on the “Thank You” page you need to turn off the auto-redirection in your Paypal profile.

[wpCommerce]

@kangaman, hmm doesn’t look like you are using a Caching plugin. We need to take a closer look at your site. I will send you a site access request via email. Please let me know if you don’t receive the email.

[Michael]

Hi WP-C,

Got the email and have sent the request.

Did various live test transactions, could not quite see what the problem could be.

Double checked PayPal settings and all OK.

[Michael]

Hi,

Wait!!!

I just did another test today and now the link appears.

The process has changed from yesterday, when test purchasing yesterday the was a different process with ie, (a bit like light box windows were being used for palpal process)

When I did a test purchase just then the light box windows were not in use.

[wpCommerce]

glad to hear that it’s working for you now.

[Author]

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