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Here is the test page where I am using two different shortcodes but am unable to get the thumbnail to display:- http://briantozer.com/catalog/e-books/
Hi, A few quick questions.
1.) Are you using the “Smart Thumbnail Image Option”?
2.) Are your images hosted on the same server as you site?
3.) Did you use the WordPress Media Uploader to upload the images?
1.) Yes
2.) Yes
3.) Not sure. Some images have used FTP to be put on site.
Entering the thumbnail URL (that has been inserted in the product creation page) into the browser displays the image.
In the source of the page, the code produced that should point to the missing thumbnail is:- <img class=”thumb-image” src=”http://briantozer.com/wp-content/plugins/wp-cart-for-digital-products/lib/timthumb.php?src=&h=125&w=125&zc=1&q=100″ alt=”” />
I hope that this enables you to ascertain the problem.
Hi, It looks like you have the URL of the page (http://briantozer.com/07/product/e-books/blueberry-bliss-e-book/)and not the actual image URL can you check that the URL is correct for the image.
Ivy – I have the correct image URL entered in the additional product details. Here’s what I have:
Thumbnail Image URL – http://briantozer.com/wp-content/uploads/2010/07/blueberry-bliss-book-thumbnail-e.jpg
Thumbnail Image Link – http://briantozer.com/07/product/e-books/blueberry-bliss-e-book/
Here’s what is renedred in the browser (doesn’t matter which browser) – http://briantozer.com/wp-content/plugins/wp-cart-for-digital-products/lib/timthumb.php?src=http://briantozer.com/wp-content/uploads/2010/07/blueberry-bliss-book-thumbnail-e.jpg&h=125&w=125&zc=1&q=100
This image was uploaded using the media library and is being hosted with the rest of the website.
Do I have something set wrong?
Ivy – an update – Once I turned off the “Smart Thumbnail Image Option” the thumbnails display properly. Is this a permission issue?
The smart thumbnail script has some limitations. You need to make sure that you have proper permission setup so it can create the smart thumbnail versions and use that. It also can’t work if the image is stored on an external server.
Thanks for reply.
Can you be a bit more specific than “proper permission setup”?
Which folder and/or file perhaps.
Every folder in WordPress should have “755” permission and every files should have “644” permission. This page has more info:
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