Paypal not sending info back to Wp Estore plug-in after a purchase is made.

[suzanne]

Everything seems to be all correct- no problem with product listings. When I do a test.. which is the only product I’m showing right now until it is worked out. Purchase gets made but then paypal doesn’t send the info back for the plug in to send out the info for download and if I click the thank you page from paypal, it says the funds are not available.

I used a credit card 3 times.. they show not claimed in paypal and another person shows pending because she used funds from an account. Why is paypal not ok’g it and allowing the plugin to have the code ready for download. I understand on the funds from an account. With a credit card it should be automatic right? Help!! Article going in the paper overnight and the e-book needs to be downloadable in by then!!!

[wpCommerce]

Can you please make a test transaction with debug turned on? Please have a look on the following if you’re not sure how you can enable it –

https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do

[suzanne]

[08/03/2010 6:06 PM] – SUCCESS :Paypal Class Initiated by 216.113.191.33

[08/03/2010 6:06 PM] – SUCCESS :Post string : mc_gross=0.01&protection_eligibility=Ineligible&address_status=confirmed&item_number1=3&payer_id=AG5E7CR875SC8&tax=0.00&address_street=1+Main+St&payment_date=11%3A06%3A49+Aug+03%2C+2010+PDT&payment_status=Pending&charset=windows-1252&address_zip=95131&mc_shipping=0.00&mc_handling=0.00&first_name=Test&address_country_code=US&address_name=Test+User&notify_version=3.0&custom=coupon%3Dadmin_test&payer_status=verified&address_country=United+States&num_cart_items=1&mc_handling1=0.00&address_city=San+Jose&verify_sign=AloYU2rhjMMIt70QzWwG8CTQB.jvAiEt8hVj2T-pdgCrC51A6ohLf0bP&payer_email=dailys_1280849706_per%40comcast.net&mc_shipping1=0.00&txn_id=90T63364UV524051H&payment_type=instant&last_name=User&address_state=CA&item_name1=test&receiver_email=suzanne%40childcustodyresolutions.com&quantity1=1&pending_reason=unilateral&txn_type=cart&mc_gross_1=0.01&mc_currency=USD&residence_country=US&test_ipn=1&transaction_subject=coupon%3Dadmin_test&payment_gross=0.01&

[08/03/2010 6:06 PM] – SUCCESS :Connection to http://www.sandbox.paypal.com successfuly completed.

[08/03/2010 6:06 PM] – SUCCESS :IPN successfully verified.

[08/03/2010 6:06 PM] – SUCCESS :Creating product Information to send.

[08/03/2010 6:06 PM] – FAILURE :Funds have not been cleared yet. Product(s) will be delivered when the funds clear!

[08/03/2010 6:06 PM] – FAILURE :IPN product validation failed.

[08/03/2010 6:06 PM] – SUCCESS :Paypal class finished.

[Ivy]

It looks like the funds are not clearing as stated here:

08/03/2010 6:06 PM] – FAILURE :Funds have not been cleared yet. Product(s) will be delivered when the funds clear.

The eStore will never send out a product if it can not fully verify the purchase.

Please see the following reasons from PayPal about why this maybe happening:

https://support.tipsandtricks-hq.com/forums/topic/reasons-for-a-pending-paypal-payment

[suzanne]

I found out that the person’s paypal account was a personal one and also had not been verified AND had another account with the same bank account! I think if I sort through that we should hopefully be a go.

[woodpecker34]

I am having the same problem. Payment is posted in paypal and nothing returned. I turned on debug and nothing entered into log.

[woodpecker34]

Additionally, this is an installation that worked fine last year. It is for a conference and I was able to register 32 individuals last year. I am using the same installation with new products. The new products, one of which is a new registration for this year, do not work. I just downloaded the latest version and will be trying that.

[Ivy]

Most likely you have modified your PayPal merchant account and have turned of the IPN feature.

1. Please load a fresh build of the plugin.

https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

2. Run a test transaction again with the debug turned on. If you are still getting the blank debug then follow this checklist so you can fix your setup configuration:

https://support.tipsandtricks-hq.com/forums/topic/what-to-do-if-the-debug-file-is-empty

3. Optionally, follow this documentation to enable PDT and present purchase info on the Thank You page if you want to:

http://www.tipsandtricks-hq.com/ecommerce/?p=499

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