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[Resolved] Quantity box is missing, Coupon cannot be selected

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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › Quantity box is missing, Coupon cannot be selected

  • This topic has 2 replies, 2 voices, and was last updated 3 years ago by Showphoto.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • April 21, 2022 at 2:09 pm #84333
    Showphoto
    Spectator

    The issue I am experiencing is with the following, I believe this is due to CSS but I’m not positive. I am using the WP Fastest Cache plugin however, I have deleted the cache plugin and continue to get the same issues. This is a new site that I am building so there are only a couple of Photo seller galleries that all share the same issues. The issues are consistent with both mobile and desktop devices.

    -1. Photo Details and Cart page do not show Quantity numbers or up/down arrows
    -2. The coupon box on the cart page does not allow you to select it or enter a coupon code
    -3. The check box next to “Agree to Terms and Conditions” on the checkout page is missing and will not allow clients to move to PayPal since they cannot select the Agree box.

    I have changed all of the highlighted areas on the cache plugin along with excluding the Photo Details and Cart pages from caching (see the attached image in the sample gallery). I reinstalled the WP Photo Seller Plugin (4-21-2022).

    I have created a sample gallery that includes a screenshot of the issues highlighted in red. I have added the instant download button so that you can view these images in greater detail if needed.

    Gallery Link: [showphotostudios.com/store/photogallery/gallery12]
    Password: PleaseHelp

    Thanks in advance
    Steven

    April 21, 2022 at 9:10 pm #84334
    admin
    Keymaster

    Hi Steven, This looks to be a theme conflict. Please do the following test:

    Test to (How to) Identify a Conflicting Theme or Plugin

    Also, load a fresh new copy of the plugin just to make sure:

    Re-install or Load a Fresh Copy of the Plugin(s)

    April 22, 2022 at 10:55 am #84339
    Showphoto
    Spectator

    Thank you for the quick response.

    Hopfully this helps someone else in the future.

    My issue was a conflicting plugin (NexForms Ultimate). Once I removed the contact forms from the Cart and Photo Details pages WP Photo Seller started working correctly. I am able to use NexForms on other pages of the site without effecting WP Photo Seller.

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