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Viewing 15 posts - 901 through 915 (of 14,824 total)
← 1 2 3 … 60 61 62 … 987 988 989 →
  • Author
    Posts
  • June 14, 2019 at 6:08 am in reply to: Plugin could not be activated because it triggered a fatal error. #77099
    admin
    Keymaster

    Go to your plugin’s menu in your admin dashboard. Delete the plugin named “WP eStore”. Go to the page again to make sure there is no other copy of that plugin on your site.

    Then upload the new zip file of the plugin and activate it.

    June 14, 2019 at 6:07 am in reply to: Stripe and the New SCA Regulation #79605
    admin
    Keymaster

    We will have an update ready before this goes live.

    June 14, 2019 at 6:06 am in reply to: Affiliate Links – Do they get commission if their ID is not entered at checkout? #72708
    admin
    Keymaster

    Go to the “Sales Data” menu of the plugin. Every commission that it awards will have an ID value in the “Unique Transaction ID” column. You can use that to figure out which order it refers to.

    Our plugin by default uses the server’s date value which can be little bit different than your timezone. Also, sometimes your server can delay the email sending. So an email can land on your inbox on a different day (than when it was actually sent). Looking at an email is not the best option for this since there are many variables that can affect the timestamp of it.

    A sale won’t just show up out of nowhere. So you can follow the trail of a commission by going to the sales data menu. Then find out where it came from.

    June 14, 2019 at 5:58 am in reply to: Add-on for 3DS Authentication for PayPal #79522
    admin
    Keymaster

    I contacted them via the PayPal partner channel. They told me that they are working on another option and will be releasing more info very soon. It doesn’t go live until 14th September. So there is time for it.

    June 13, 2019 at 4:35 am in reply to: Expired members cannot login. #76988
    admin
    Keymaster

    I don’t know what “Duration” value you are using in the membership level in question but the standard behavior is: when they pay is WHEN the membership time starts.

    Subscription payment is the way to go for this type of membership setup. Then everything auto-renews on-time (unless the payment is cancelled). By not choosing this option you are basically saying that I want to handle this manually.

    I think you want to basically make it to where they are still part of a continuous membership (kind of like what happens with subscription payment) but you don’t want to use subscription payment. Unfortunately, subscription payment is the only way to have that behavior.

    June 12, 2019 at 7:47 am in reply to: Paypal Smart Checkout not working #79598
    admin
    Keymaster

    It looks like the PHP session on this site is not working correctly. So a few things are failing that are all coming from that one issue. I will look at all the configuration of your site and see what I can find. I have sent you an email for it.

    June 12, 2019 at 7:26 am in reply to: PDF Stamper – allow copy feature doesn't work #57979
    admin
    Keymaster

    I received your email also. I will communicate via email to organize access so I can check this on your site.

    June 11, 2019 at 9:18 am in reply to: emember – Is there an integration with thrive apprentice #78867
    admin
    Keymaster

    I have sent you a copy of the following addon. Let me know if that works for you:

    https://www.tipsandtricks-hq.com/wordpress-membership/emember-alternative-postpage-protection-addon-1552

    June 11, 2019 at 7:09 am in reply to: Expired members cannot login. #76986
    admin
    Keymaster

    I am not sure how the anniversary is linked to this. Do you mean that you want to let them renew before expiry?

    In that case, simply have another set of section protected buttons that shows the payment buttons to “active” members only. Put them all in that one page. Depending on their membership level and their account status they will only see the one that applies to them.

    June 9, 2019 at 6:20 am in reply to: Expired members cannot login. #76984
    admin
    Keymaster

    There is already something to handle that scenario, use the “expired” scope parameter instead of “verified_users_only”.

    So for example, the following shortcode example will show the content to a member whose account is “Expired” or “Inactive” AND he belongs to the level specified in the shortcode.

    [emember_protected for=”2-3-4″ scope=”expired” do_not_show_restricted_msg=”1″]

    Show – If belongs to specific level and the account is expired.

    [/emember_protected]

    June 8, 2019 at 6:26 am in reply to: Expired members cannot login. #76982
    admin
    Keymaster

    Sorry I forgot. The “verified_users_only” scope will override anything and ONLY shows the content if the user is logged in. It was created for that particular situation where anyone who is logged in can see the section.

    You can’t use the verified_users_only scope for membership level specific content unfortunately.

    June 7, 2019 at 10:02 am in reply to: Exporting or Printing Reports? #79591
    admin
    Keymaster

    We don’t have an option for that at the moment. We will look at adding a CSV export option.

    In the meantime, you can do a CSV export by using the PHPMyAdmin tool of your site. The following tutorial on PHPMyAdmin should give you some pointers:

    http://www.tipsandtricks-hq.com/how-to-easily-import-or-export-any-of-your-wordpress-database-content-using-phpmyadmin-3415

    June 7, 2019 at 8:57 am in reply to: Expired members cannot login. #76980
    admin
    Keymaster

    You are just using the “verified_users_only” scope parameter which doesn’t differentiate between membership levels.

    If you want to apply protection based on membership levels also, try adding the following parameter to the shortcode (2, 3 and 4 are membership level IDs in this example).

    for=”2-3-4″

    Below is an example:

    [emember_protected for=”2-3-4″ scope=”verified_users_only” do_not_show_restricted_msg=”1″]

    [wp_eStore_fancy2 id=8]

    [/emember_protected]

    June 5, 2019 at 1:01 pm in reply to: eStore – unable to create directory when updating #79585
    admin
    Keymaster

    This is an issue with your server. The following tutorial should help you address this:

    https://www.tipsandtricks-hq.com/how-to-fix-the-unable-to-create-directory-error-in-wordpress-5264

    June 5, 2019 at 12:59 pm in reply to: Member Signup Scenario 3 Extended with WP eStore Redirect back to checkout #79582
    admin
    Keymaster

    Scenario #3 will work fine with estore. The scenario you are referring to is for creating and paying for a NEW membership account.

    Here, you are mixing it up with an old user who DOESN’T need to follow that scenario (that scenario documentation is for NEW member signup).

    In your case, if you are selling another item to the user, they simply need to purchase that item and it will be applied to their profile. Whenever a member (who is logged-into the site) purchase something from the eStore’s system, the item is applied to that profile (the one that is logged in).

    So it is likely that you actually need some consultation service where we can look at what you are doing with your particular business then give you specific guidance that will be particular for your business. The standard support is for technical assistance where the plugin doesn’t behave the way it was programmed. With standard support, we will never be able to look at every user’s intricate business and setup requirement then offer guidance accordingly.

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Viewing 15 posts - 901 through 915 (of 14,824 total)
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