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I’m trying to implement this 3rd scenario on my client’s website. However, after following the instructions on the video, the redirect back to the checkout page is not working after they sign in (if already a member) or registering for their free account. I did a /checkout page and added that as the after login redirect in the eMember redirect settings. That works but if they try to login if they are not purchasing anything, it will go to that page with an empty cart. If they are logging in through the /member-login page (not purchasing anything) they need to go to their “dashboard” page I set up with the list of their membership levels with links to those pages for that membership. If I put the /dashboard page on the individual membership level redirect then it does that if they are purchasing another item (logging in to purchase if already a member) and not going to the checkout page.
This is how I need this to go:
If user wants to purchase a product/membership level, they will need to sign up first (free account) or login if they already have an account. They go through the PayPal paying process and then after purchasing, returning to their /dashboard page where they see the listing of their membership levels.
If they are logging in on the /member-login page (without purchasing anything), then they get redirected to their /dashboard page.
How can I get this scenario to work?
Thanks!
The first thing that needs to be clear is the “after login redirection”.
Automatically Redirect Your Members to a Page After They Login
For each of your membership levels you need to have an “after login redirection” page. This will ensure that ONLY users who are a membership level that needs to buy something is getting redirected to the checkout page.
Other members who will be on a different level (meaning they are already a paying member) will have a different after login page. So when they log in, they won’t go to the checkout page.
So my question is, do you have a different after login page setup for each of your membership levels?
Yes, but that’s my issue. If someone is already a member and wants to purchase another membership level (course), they will still need to login first to be able to purchase anything more from the cart. If they login to purchase, they will get redirected to their dashboard (which is set in each level besides free) and not the cart. They never get back to the cart to finish purchasing. I added the /check-out page to the free membership level as this is the one everyone will get put into if they have never purchased before. That works fine.
For an existing paid member, why do you want to redirect them to the checkout page when they login? They will first log in, then browse to the page where the payment button is and do the purchase. Since they are already a member, they can do the purchase without going through the same process a NEW member has to go through.
You can add a link to their dashboard page that points to the page with the payment buttons. So they can easily to to the payment page from the dashboard page.
You can also create special links to the login page that overrides the redirect when clicked on that particular link. See the following two sections from the following page:
1) Create a Custom Link to the Login Page to Redirect to a URL
2) Create a Custom Link to Override the Login Redirection
Automatically Redirect Your Members to a Page After They Login
From your question, I feel like you are saying that sometimes the plugin should magically redirect a paid member to the payment page but sometimes they should be redirected to the dashboard page. That will be a problem. The intention of the redirection (when it will be redirected where), needs to be differentiated and handled using messages and guides that you put on your site.
You can have a separate payments page that you create for existing members only. So you can have a different set of instructions for them to follow. Then on your landing page, you can put a message that says something like:
#New users should follow this …
#Existing paying members should following this …
So what you are saying is that scenario #3 to integrate with the eStore isn’t going to work with members already? It’s my understanding that no matter if they are member or not, they have to login first. That’s where I’m confused. We like this scenario because then register for account emails won’t get lost or in spam.
We have different sales pages and we want to have one buy now button whether it’s for a member or non-member. If I were to set it up the normal way where they sign up after they purchase (link in email), this will work with current members? I would have a login link in the email if they already signed up and it would register in their account that they now have two courses listed in their dashboard? I just want to make sure that if they are a member that it will register they have a new purchase and don’t need to re-register.
Scenario #3 will work fine with estore. The scenario you are referring to is for creating and paying for a NEW membership account.
Here, you are mixing it up with an old user who DOESN’T need to follow that scenario (that scenario documentation is for NEW member signup).
In your case, if you are selling another item to the user, they simply need to purchase that item and it will be applied to their profile. Whenever a member (who is logged-into the site) purchase something from the eStore’s system, the item is applied to that profile (the one that is logged in).
So it is likely that you actually need some consultation service where we can look at what you are doing with your particular business then give you specific guidance that will be particular for your business. The standard support is for technical assistance where the plugin doesn’t behave the way it was programmed. With standard support, we will never be able to look at every user’s intricate business and setup requirement then offer guidance accordingly.
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