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Hi
What you have mentioned about the sequence is correct. Regarding the tag option, eStore’s convertkit addon doesn’t have the tagging option for the product at the moment. I will look at adding the tag support to the eStore’s convertkit addon soon.
For an existing paid member, why do you want to redirect them to the checkout page when they login? They will first log in, then browse to the page where the payment button is and do the purchase. Since they are already a member, they can do the purchase without going through the same process a NEW member has to go through.
You can add a link to their dashboard page that points to the page with the payment buttons. So they can easily to to the payment page from the dashboard page.
You can also create special links to the login page that overrides the redirect when clicked on that particular link. See the following two sections from the following page:
1) Create a Custom Link to the Login Page to Redirect to a URL
2) Create a Custom Link to Override the Login Redirection
Automatically Redirect Your Members to a Page After They Login
From your question, I feel like you are saying that sometimes the plugin should magically redirect a paid member to the payment page but sometimes they should be redirected to the dashboard page. That will be a problem. The intention of the redirection (when it will be redirected where), needs to be differentiated and handled using messages and guides that you put on your site.
You can have a separate payments page that you create for existing members only. So you can have a different set of instructions for them to follow. Then on your landing page, you can put a message that says something like:
#New users should follow this …
#Existing paying members should following this …
The first thing that needs to be clear is the “after login redirection”.
Automatically Redirect Your Members to a Page After They Login
For each of your membership levels you need to have an “after login redirection” page. This will ensure that ONLY users who are a membership level that needs to buy something is getting redirected to the checkout page.
Other members who will be on a different level (meaning they are already a paying member) will have a different after login page. So when they log in, they won’t go to the checkout page.
So my question is, do you have a different after login page setup for each of your membership levels?
Test the download without the link shortener option just to isolate if the issue is coming from there.
Also, try the different download methods to see if one of those can handle this better on your site. Please see the following post:
https://support.tipsandtricks-hq.com/forums/topic/wp-estore-download-methods
Try the different methods to see what kind of result you get.
There is some kind of a lightbox layer coming from another plugin or theme that is causing this.
Can you please do this test to see if there is a plugin that the lightbox layer is coming from?
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
The error message you shared doesn’t seem to be present in the WP eMember plugin (I just did a search for that message). It could be coming from another plugin.
Can you please do the following test to confirm:
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
We have an action hook that gets triggered when a member’s membership level gets changed.
The name of the action hook is: emember_membership_changed
Below is an example of how to use this action hook:
add_action(’emember_membership_changed’,’my_custom_tasks_for_level_change’);
function my_custom_tasks_for_level_change($args){
$member_id = $args;
$old_level = $args;
$new_level = $args;
//TOOD – do something here
}
Are you a developer who is a little bit familiar with WordPress plugin development?
Thank you. Can you please check if the following block of code exists in the update.php file in your version of eMember?
//Update the account subscription start date if applicable
if (!empty($subs_start_date)){
emember_update_subsc_start_date($member_id, $subs_start_date);
}
Can you please share the test user login details so I can log in using my browser and inspect the page? Maybe there are some JavaScript conflicts on the page.
Lets try the different download methods to see if one of those can handle this task better on your site. Please see the following post:
https://support.tipsandtricks-hq.com/forums/topic/wp-estore-download-methods
Try the different methods and test on a mobile devices to see what kind of result you get.
If you are using the following option, Then you can use the standard WordPress login for your users on the site (So you can use anything that handles the standard WP User login):
