eStore – unable to create directory when updating

[Ricktegeler]

I am trying to install an updated version of eStore. I deleted the old plugin and downloaded the file but when I try to install the new file using the WordPress uploader I get the error “Unable to create directory uploads/2019/06. Is its parent directory writable by the server?”

I was able to install a different plugin successfully so I know the directory is writable.

The site is WordPress 5.2.1 with the Avada theme on a Bluehost server. I also confirmed with Bluehost that the directory is writable. The website url is photodiveinternational.com

[wzp]

when I try to install the new file using the WordPress uploader I get the error “Unable to create directory uploads/2019/06

Did you use these instructions:

https://www.tipsandtricks-hq.com/wordpress-estore-startup-guide-for-dummies-1107

[admin]

This is an issue with your server. The following tutorial should help you address this:

https://www.tipsandtricks-hq.com/how-to-fix-the-unable-to-create-directory-error-in-wordpress-5264

[Ricktegeler]

Thanks, that fixed it. The site had been moved and had the old file path still in Settings

[Author]

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