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adminKeymaster
I was waiting to see some log file data from you so I can understand what step is failing on this site.
Have you done a transaction after enabling the logging feautre? Do a test transaction and share the log file details here so I can see what step is failing.
adminKeymasterOur plugin will put all the gallery pages under the main photo gallery page to keep them all tied together. You will need to manually change this one.
adminKeymasterLooks like you are using the “smart checkout” option of PayPal only. PayPal doesn’t offer their profile based tax feature to that Smart Checkout option. That one is only available in their standard checkout (the default one offered by the simple cart plugin). I am not sure how to solve this one unfortunately.
adminKeymasterAre you talking about the standard WordPress’s page editor? Or do you mean the gallery page that our plugin creates when you add a new photo gallery?
May 3, 2020 at 12:43 am in reply to: PDF Stamper new files being created each time customer clicks download #77744adminKeymasterThe temporary stamped files may get deleted (based on how long we are talking about here). The plugin also has a built in function to clean up the old stamped files on a regular interval. So I am not sure if this is a good idea.
adminKeymasterYour setup is fine. It will apply 25% commission to both the initial and the recurring charges.
adminKeymasterNo, there is no option for that unfortunately.
April 30, 2020 at 2:32 am in reply to: Aligning to the Center of page | Galleries Layout & Gallery Layout #80391adminKeymasterThe Template 9 is responsive. The photo details page is also responsive. Which template are you using?
adminKeymasterYou just have to delete that link from the “eStore Download Link Stats” addon. That will invalidate that particular link.
April 30, 2020 at 1:50 am in reply to: Stamp pdf Manually by using Chinese (UTF-8) results in random code. #31388adminKeymasterWe will try but it is a little tricky. We mainly support English text which is mentioned in our product details page (the “Language Supported” section):
April 28, 2020 at 11:59 pm in reply to: Why does WP eStore adds Prevents caching on every page? no-cache #80507adminKeymasterGo to the settings menu and uncheck the “Enable Smart Thumbnail Option” checkbox. That option uses an external library called “timthumb”. Let me know if you still see the same result after that.
Do you use any caching plugin?
adminKeymasterWhat value do you have in the “Duration of Download Link” field of the eStore settings?
adminKeymasterPlease enable the debug logging feature of estore plugin so we can see if the plugin is sending the API request off to convertkit (after a transaction).
The following post has details on how to enable the debug logging feature:
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do
April 28, 2020 at 2:16 am in reply to: eStore – give free shipping if one item is added to cart #80508adminKeymasterI don’t think we have an structure to handle this unfortunately.
Can you make those add-ins products to have a product specific shipping cost? So if those are added to the cart, it will trigger additional shipping cost.
April 28, 2020 at 1:53 am in reply to: "There has been a critical error on your website." using shortcodes #80492adminKeymasterThere should be additional details in the server’s error log file. Please check that file to see what it is complaining about now. What changed on your server to start all these recently?
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