eStore/Convertkit Addon not firing

[goaliedude10122]

I just purchased the estore-convertkit addon. I’ve set it up as per the instructions on the purchase page, but I don’t see email addresses appearing in my Convertkit sequences. Any troubleshooting tips?

We’re also using zapier with convertkit. Could this be interfering?

Thanks!

[admin]

Please enable the debug logging feature of estore plugin so we can see if the plugin is sending the API request off to convertkit (after a transaction).

The following post has details on how to enable the debug logging feature:

https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do

[goaliedude10122]

Debugging enabled!

[goaliedude10122]

Any follow-up on this? I enabled the debugging feature.

[admin]

I was waiting to see some log file data from you so I can understand what step is failing on this site.

Have you done a transaction after enabling the logging feautre? Do a test transaction and share the log file details here so I can see what step is failing.

[goaliedude10122]

Actually, I fixed it. Looks like I just didn’t have the PayPal IPN settings correct. Thanks!

[Author]

Posts