Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

eStore/Convertkit Addon not firing

by

Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Addon Related › eStore/Convertkit Addon not firing

  • This topic has 5 replies, 2 voices, and was last updated 5 years ago by goaliedude10122.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • April 27, 2020 at 10:05 pm #14567
    goaliedude10122
    Spectator

    I just purchased the estore-convertkit addon. I’ve set it up as per the instructions on the purchase page, but I don’t see email addresses appearing in my Convertkit sequences. Any troubleshooting tips?

    We’re also using zapier with convertkit. Could this be interfering?

    Thanks!

    April 28, 2020 at 2:16 am #80510
    admin
    Keymaster

    Please enable the debug logging feature of estore plugin so we can see if the plugin is sending the API request off to convertkit (after a transaction).

    The following post has details on how to enable the debug logging feature:

    https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do

    April 30, 2020 at 8:17 pm #80511
    goaliedude10122
    Spectator

    Debugging enabled!

    May 5, 2020 at 8:16 pm #80512
    goaliedude10122
    Spectator

    Any follow-up on this? I enabled the debugging feature.

    May 6, 2020 at 1:16 am #80513
    admin
    Keymaster

    I was waiting to see some log file data from you so I can understand what step is failing on this site.

    Have you done a transaction after enabling the logging feautre? Do a test transaction and share the log file details here so I can see what step is failing.

    May 7, 2020 at 6:12 pm #80514
    goaliedude10122
    Spectator

    Actually, I fixed it. Looks like I just didn’t have the PayPal IPN settings correct. Thanks!

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ