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Our leads table only captures the minimal info that is common for all lead capture forms. Since we integrate with different plugins with different types of lead capture forms, we need a common element. Not all forms will have the phone field.
You will need to look at the reference of the lead then you can find the data for it from your contact form plugin submissions (your contact form will keep the submissions with all the data from all the fields you have).
Looks like a caching issue. If it is always showing a cached page that doesn’t contain the cart items, then it can have this issue. Is your hosting provider or you using any caching on this page?
JavaScript check is still failing. Can you please keep a backup of your customized copy then do the following?
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
Think of the eStore products as just a placeholder here. Certain products give access to certain membership level (depending on what you have configured).
Lets say you have a membership level “Dog 1” and another membership level “Dog 2”. Now you can create two eStore products for each of those membership levels. So the TWO eStore products will both give access to membership level “Dog 1” for example. With the one estore product, you put a PayPal buy now button and with the 2nd estore product you put a Stripe buy now button. You can put both those buy/sponsor/donate buttons on your landing page of “Dog 1”. Visitors paying with any of those two eStore buttons will get access to membership level “Dog 1”.
Then do the same for “Dog 2” membership level and so on.
Alternatively, you can just accept the payment via a PayPal business merchant account which will allow your visitors to pay via credit card or their paypal account (like @wzp said).
Looks like JavaScript check is not triggering on this site. Most likley a conflict from another plugin’s or theme’s JavaScript code. Can you please do the following test just to isolate the source?
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
Did you do any customization to the eStore plugin’s code on this site?
Lets check to see if the plugin is correctly sending all the details to your MailChimp account via the API call. Please enable the debug option in the plugin. This post will explain more about the debug logging option:
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do
Then do the following test to see if there is any connection issue with the MailChimp account:
That option should work fine as long as you are using the cart for checkout (meaning you are using “Add to Cart” button).
Or are you using “Buy Now” type buttons that bypass the cart? Please post the URL of the page where I can do and see this on your site.
For some shortcodes yes but for some no. The best is to make different eStore products (one for PayPal and one for Stripe). Then you can put them on your landing/products page. It is always better to go with different eStore products as that will offer you the better setup. You really have no reason to do one eStore product for this so why limit yourself to this.
That would be related to your theme. Try adding the following CSS tweak to make it full width.
.wps_digital_details_table {
width: 100%;
}
The ID with the number is supposed to be assigned automatically. That’s not an issue. Is the user clicking on the unique link sent to them and then completing the registration?
Alternatively, you can just create the member’s account manually from the admin interface (the members menu of the emember plugin).
I am not seeing the CSS code in your source code. Normally the custom CSS plugin inject the custom CSS into your page’s HTML. When I view the HTML source of your “checkout” page, I don’t see the CSS. Is there any caching?
Please do the following first. Let me know if you still see the same issue after that.
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
The “background” properly is missing a quote at the end of the URL.
You have the following at the moment:
background: url('https://phxhandsan.com/wp-content/uploads/2020/05/PAYPAL.png);It should be the follwoing:
background: url('https://phxhandsan.com/wp-content/uploads/2020/05/PAYPAL.png');Try changing that to see if there is a difference.
BTW: Your checkout button looks fine to me. It is how it is normally supposed to be. I checked using my iphone mobile device and it looks fine to me. We used that exact same button on our site and we never had any customers complain about it. Maybe you can ask the customer to send you a screenshot so we can see if they are really seeing something we are not seeing due to the type of device they are using.
