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This will be a JavaScript error related issue. Make sure ALL your plugins on the site are WP5.5 compatible and none of them has JavaScript errors (then this issue will disappear).
For our plugin, just do the following (all of our plugins are now WP 5.5 compatible):
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
Make sure to empty your cached after you apply CSS tweaks (so the new changes are picked up).
Instead of an image, post the URL of the page so I can inspect the HTML code of it.
The pagination is causing an issue there. I have made an improvement to the addon so it can show all the items in that one page (instead of trying to use pagination).
Please download a new copy of the download stats addon now and try with that.
Normally, a log out and log back in action is not needed. When the payment is confirmed and our plugin gets the notification from WOoCommerce, it will apply the new membership to the user’s profile.
Are you using the standard PayPal checkout with WooCommerce? If you are then note that sometimes PayPal can take a bit of time to sent the IPN (payment notification) after the payment. So our plugin won’t know instantly that a valid payment has been made (it can only know when the payment notification is received by WooCommerce). Normally, for standard PayPal checkout, you need to put a message on your “Thank you” page that explains to the user that they need to wait a little bit for the payment to clear and the notification being received by the site.
If you do “on-site” checkout with something like PayPal Pro or Stripe, then the process is instant (our plugin is receive the notification instantly from WooCommerce and there is no delay since your site doesn’t have to wait to receive the payment notification).
The correct URL should be the following:
[https://www.offgridwholesalers.com/wp-content/plugins/wp-affiliate-platform/affiliates]
But you really should get your hosting provider to read the server’s error log and fix the main issue.
I will take a look at your settings and see what values are causing PayPal to reject the button submissions. I have sent you an email for it.
Update: Turned out that an incorrect paypal email address value was entered in the settings. So PayPal wasn’t accepting payment request for that email address.
Also, if you post the URL of the page where you have your subscription button, I can inspect it and see what is going wrong with it.
Please use the contact form on our site and submit all the info (in terms of which email was used to purchase what), we can then edit our record and put all your purchases under one email (the one you want to put it under). Then it will all connect correctly.
Your configuration looks fine so it should work fine.
The variation does need the JavaScript to be working correctly on your site. Since WP5.5 some plugins and themes have broken JavaScript (the ones that haven’t updated for WP5.5). So that could be playing into this. Can you please check the following to see if you have any javaScript errors on your site?
https://support.tipsandtricks-hq.com/forums/topic/debugging-javascript-errors-on-your-site
If you post the URL of the page where you have the product, I can inspect this also.
The WP eMember plugin’s issue has been resolved for WP5.5. The jQuery Tools Library had an issue which we have now resolved by removing the usage of that library and re-adjusting the code.
Transactions are only processed after a success message is received from the Payment Gateway API. This is not something you need to test for like the way you are trying to test. We have many thousands of users using this plugin right now. So we have very good pulse on real critical issues (if and when they arise).
Feel free to do a live transaction with an Invalid Card and you will see how the transaction gets stopped.
Also, it looks like your theme is not WP5.5 compatible so it is causing a JavaScript error. You can use the following to see the error I am talking about:
https://support.tipsandtricks-hq.com/forums/topic/debugging-javascript-errors-on-your-site
This error from your theme will prevent some of the javascript related features of other plugins (including our WP eStore’s functionality). So you should contact the theme developer and get an update from them.
One item replacing another can be caused by one of the following issues:
#1) You have caching that is causing this. Are you using any caching plugin? Is your hosting provider using caching on their side?
#2) The PHP Session on your server is not working 100%. The following post is helpful for this:
https://support.tipsandtricks-hq.com/forums/topic/php-session-not-working-correctly
#3) Is your site using a special theme or plugin to handle the Mobile traffic? Then for the mobile traffic this special plugin can take over things and cause some unexpected issues. You can do the following test:
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
If this is the cause, a better solution is to use a responsive theme that can handle ALL traffic instead of using something special just to handle mobile traffic.
