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Viewing 15 posts - 346 through 360 (of 14,824 total)
← 1 2 3 … 23 24 25 … 987 988 989 →
  • Author
    Posts
  • September 19, 2020 at 12:23 am in reply to: To know if a user used the buy button or the recurring subscription button #80975
    admin
    Keymaster

    Another little tip is to look at the “Subscriber ID/Reference” field’s value of the member’s profile in question. If that field has a value like “I-XXXXX”. It means it was a PayPal subscription because there is always a dash (-) in PayPal’s subscriber ID value.

    One time transaction (like a buy now button) will have a normal transaction ID which won’t have the dash.

    September 16, 2020 at 9:25 am in reply to: Express Checkout modification to change USER level #80943
    admin
    Keymaster

    We have added an integration for this. Please upgrade the WP Express Checkout plugin then use the following documentation:

    https://www.tipsandtricks-hq.com/wordpress-membership/membership-payments-using-the-wp-express-checkout-plugin-1987

    September 16, 2020 at 4:31 am in reply to: How to Load the WP eMember's Language File from Another Folder #78095
    admin
    Keymaster

    That is a little bit strange. Not sure what is different about this site. This is beyond the scope of the standard support. I will send you an email for it.

    September 15, 2020 at 8:26 am in reply to: eStore – How to cancel a Stripe subscription? #80953
    admin
    Keymaster

    This has to be done by the site admin at the moment.

    September 15, 2020 at 8:25 am in reply to: Express Checkout modification to change USER level #80941
    admin
    Keymaster

    okay, we will work on adding an emember integration for our WP Express Checkout plugin. Should be able to provide you an update within a couple of days.

    September 15, 2020 at 8:23 am in reply to: How to Load the WP eMember's Language File from Another Folder #78092
    admin
    Keymaster

    That means the path you are assuming in not correct (it is not finding the script there). You can’t really assume a path.

    Add the following PHP code to your “hello.html” file which will output the current working directory. That will show you the path info. You can then work out the absolute path to the language file.

    <?php
    echo getcwd();
    ?>

    September 15, 2020 at 2:13 am in reply to: eStore – Download Reporting Error #80920
    admin
    Keymaster

    We have sent you an email for it. You can reply to the email.

    September 15, 2020 at 1:36 am in reply to: Express Checkout modification to change USER level #80939
    admin
    Keymaster

    Hi, We have a few e-commerce related plugins and integrations. Before I give you an answer, I want to confirm that you are referring to our following free WP Express checkout plugin correct?

    https://wordpress.org/plugins/wp-express-checkout/

    You want to use that plugin to handle the membership payment right?

    September 13, 2020 at 12:20 am in reply to: Variable price drop-down disappears #80938
    admin
    Keymaster

    Also, please load a new copy of eStore for WP 5.5:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    September 12, 2020 at 12:35 am in reply to: Wp eStore not showing sale, but the debug log shows it #80936
    admin
    Keymaster

    Is there any error in the log file? I need to see the full log file to understand what is failing on this site. I will send you an email for it.

    September 12, 2020 at 12:33 am in reply to: Payment Method change with Stripe Subscription #80934
    admin
    Keymaster

    Try this option:

    https://support.tipsandtricks-hq.com/need-custom-work-done

    September 12, 2020 at 12:22 am in reply to: eStore – One use per user coupon code #80930
    admin
    Keymaster

    Nope. Coupons are a WP eStore plugin only feature. It doesn’t know anything about the membership plugin.

    You shouldn’t deal with something so sensitive with just a coupon. Create a new product with the discounted price. Then you can put that product on a page that is protected using the membership plugin and then you can control who can see that product (the discounted priced item) and purchase it. You can protect the page against a membership level or against a particular user ID so only that user can see and interact with it.

    September 11, 2020 at 4:56 am in reply to: Payment Method change with Stripe Subscription #80932
    admin
    Keymaster

    If a subscription charge fails, stripe tries it a couple of times then it will cancel the subscription. At that point, our plugin will block the member’s access also.

    If a card expires, Stripe takes care of it on their end in terms of changing to the new card (they work directly with the credit card providers for the newly issued card). So generally, you don’t need to handle this yourself.

    If the user wants to pay using a completely different card then that is no longer covered by the existing subscription agreement. A new transaction needs to take place so a new agreement can be accepted by the customer for that card. Cancel the existing subscription and tell the user to do a transaction using the new card that he wants to use.

    September 11, 2020 at 4:43 am in reply to: Simple Shopping Cart – Transer or backup Cart Orders #80935
    admin
    Keymaster

    When you export your DB table, it will do the job. All the data is saved in the Database (the posts table).

    You can also export the orders data into a CSV file from the following interface of the plugin:

    Simple Cart -> Tools -> Export Cart Orders Data

    You can use the PHPMyAdmin tool of your server to export the data from the database and keep a backup copy.

    The following generic tutorial about PHPMyAdmin is helpful (if you are not familiar with that tool):

    http://www.tipsandtricks-hq.com/how-to-easily-import-or-export-any-of-your-wordpress-database-content-using-phpmyadmin-3415

    September 11, 2020 at 4:06 am in reply to: Remaining membership time after subscription cancellation #39464
    admin
    Keymaster

    The way to offer what “archenemys” wanted is to have a separate trial membership level that is only for trial.

    Everything we want to implement in terms of this has already been implemented. What you pointed out requires a very complicated setup (in terms of the underlying code structure). We will not make the plugin more complicated and upset the majority of our users who love the way it works now. You will need to look for a more heavyweight solution.

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Viewing 15 posts - 346 through 360 (of 14,824 total)
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