Forum Replies Created
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September 22, 2013 at 11:01 pm in reply to: How To Configure Cloudfront Progressive Download For Lighbox Ultimate #57890
wpCommerce
ModeratorHi, Lightbox Ultimate doesn’t have progressive download option with Amazon Cloudfront. It’s only available with our Amazon S3 integration. Please check the documentation for more information: http://www.tipsandtricks-hq.com/wp-affiliate-link-manager/wp-content/uploads/wp-lightbox-stuff/docs/wp-lightbox-ultimate-s3-private-video-integration.pdf
wpCommerce
ModeratorHi, I believe you are trying to set up your gallery using NextGen gallery integration method 2: http://www.tipsandtricks-hq.com/ecommerce/nextgen-gallery-alternate-integration-method-805
For this method you need to specify one of your eStore products as a template. So the price will be taken from the “Product Price” field of that template product.
wpCommerce
ModeratorHi, I tested your new video on Google Chrome, Firefox, Internet Explorer and Safari. It’s working fine now.
September 18, 2013 at 3:14 am in reply to: eStore not storing serial number, but customer receives serial number in email #57783wpCommerce
ModeratorHi, we will need to take a closer look at your site to see what is happening. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
wpCommerce
ModeratorHi, I don’t think there is anything wrong with the video encoding. It’s how the video is. I played it using Windows Media player and it did the same thing.
Update: I’m not sure what is wrong with the video but this is what I have done and it seemed to have fixed the issue –
1. Open the source video file in HandBrake
2. Select the destination directory for the video output on your computer (example: …/videos/video.mp4)
3. Set the Presets from
Regular->NormaltoDevices->Universal, which will also change the file extension to .m4v (example: video.m4v)4. Change the extension back to .mp4 (video.mp4)
5. Click the “Start” button
wpCommerce
ModeratorHi, please watch this video tutorial which will help you upload your generated coupon codes:
wpCommerce
ModeratorHi, unfortunately we don’t have this option in the plugin.
September 17, 2013 at 12:55 am in reply to: eStore not storing serial number, but customer receives serial number in email #57781wpCommerce
ModeratorHi, can you please install a fresh copy of the plugin and see if it still happens:
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
September 17, 2013 at 12:48 am in reply to: WP eMember – general content protection not working #57784wpCommerce
ModeratorHi, One of our users had a similar issue for protecting custom post types. Please see the following post that has the details:
https://support.tipsandtricks-hq.com/forums/topic/emember-unable-to-protect-custom-post-types
Also, it is a good idea to check the following post:
wpCommerce
ModeratorIt turns out that these custom posts (the ones you are using) are not firing WordPress’s “the_content” filter at all. A custom post type must use WordPress’s “the_content” filter to make it work properly with other plugins. This is why the standard post content protection is not working.
You can use the workaround mentioned by the admin.
wpCommerce
ModeratorHi, I just checked your gallery. Everything seems to be working fine.
wpCommerce
ModeratorHi, have you followed the integration option 1?
If so have you specified a shortcode for each of your gallery images? I can only see one shortcode –
[wp_eStore:product_id:3:ID:end]which is not correct. Please replace it with the following:[wp_eStore_add_to_cart id=3]September 16, 2013 at 12:48 am in reply to: Support for mediaelement.js player wordpress 3.6? #57750wpCommerce
ModeratorHi, We will only add it if we need to in the future. At the moment we don’t have any plans with it.
We have some shortcodes that use media element. You can find the shortcodes under the “HTML5 Overlay Display Settings” section of the following documentation:
September 14, 2013 at 12:41 am in reply to: lightbox: overlay doesn't disappear internet explorer, dropdown nav disappears #57740wpCommerce
ModeratorHi, we will need to take a closer look at your site to see what is happening. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
September 14, 2013 at 12:32 am in reply to: HTML5 MP3 – Not playing on iOS or internet Explorer #57406wpCommerce
ModeratorHi, I’m not aware of that plugin. But if this error is caused by some kind of bad coding practice I’m afraid the developer of that plugin will need to fix it.
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