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Viewing 15 posts - 1,231 through 1,245 (of 2,908 total)
← 1 2 3 … 82 83 84 … 192 193 194 →
  • Author
    Posts
  • October 2, 2013 at 7:16 am in reply to: Adding payment option for Sofort Überweisung #58063
    wpCommerce
    Moderator

    Hi, currently we don’t have integration with Sofort Überweisung. We will consider adding this gateway if we get requests from many users.

    https://support.tipsandtricks-hq.com/forums/topic/what-are-some-of-the-things-we-consider-when-adding-a-feature

    October 1, 2013 at 1:00 am in reply to: How to setup bulk shipping discount for an entire catagory #57630
    wpCommerce
    Moderator

    @JB, the bulk discount addon is up now. To download it please visit the URL mentioned by Keith.

    October 1, 2013 at 12:25 am in reply to: How can I pass tax information on a subscription to Authorize.net ARB? #58039
    wpCommerce
    Moderator

    Hi, subscription item doesn’t actually go to the shopping cart. So there won’t be any cart subtotal, tax or shipping.

    Once a user clicks on the button it directly takes them to the “collect details” page where they can fill in their personal information. A summary of the subscription (name, terms, price) is also shown on the “collect details” page, which is the only way for the users to know how much they are actually paying for the subscription.

    September 30, 2013 at 1:59 am in reply to: How can I pass tax information on a subscription to Authorize.net ARB? #58037
    wpCommerce
    Moderator

    Hi, usually payment gateways don’t allow any tax with subscription. Authorize.net ARB doesn’t have any specific option for it either. But you can do the following tweak to achieve something similar:

    1. Specify a price in the “recurring price” field which also includes the service charge. For example: if the base price for the subscription is $5.00 and the service charge is $2.00 you can specify $7.00 in the price field.

    2. Edit the eStore product name to “Base Product name (service charge included)”. That way when a user subscribes for that product they will be able to see that you are charging the full price.

    September 29, 2013 at 1:14 am in reply to: Changing song title in audio player shortcode #58025
    wpCommerce
    Moderator

    Hi, you wouldn’t have this issue if your song had the proper meta information (example: title, artist) in the audio file. The audio player plugin reads them and shows the title accordingly.

    Anyway, we have just updated the eStore audio shortcode so it can take additional parameters to override those values. For example:

    [wp_eStore_audio_player src="http://www.example.com/auido/test.mp3" title="custom title" artist="artist name"]

    You will need to install a fresh copy of the extra shortcode plugin to get the updated shortcode:

    http://www.tipsandtricks-hq.com/ecommerce/wp-estore-shortcodes-and-functions-reference-460

    September 27, 2013 at 11:46 pm in reply to: Not receiving emails with the download link after purchase #15842
    wpCommerce
    Moderator

    Hi, You can disable it from your PayPal account. But I don’t think it’s a problem on your end since half your customers are receiving the links instantly. Can you keep the debug option enabled so when one of your customers do not get it, we can analyze the debug and tell you exactly what went wrong.

    September 26, 2013 at 10:46 pm in reply to: Lightbox ultimate – mp4 and html5 doesn't work properly #57991
    wpCommerce
    Moderator

    Hi, can you please provide a link to the page so I can get a better look? Currently we don’t recommend anyone to use the HTML5 shortcode (we are still keeping it for the backwards compatibility). Ideally you should be using shortcodes listed under MP4 Video Display section:

    http://www.tipsandtricks-hq.com/wp-affiliate-link-manager/wp-content/uploads/wp-lightbox-stuff/docs/wp-lightbox-ultimate-shortcodes-by-library-type.pdf

    September 26, 2013 at 10:39 pm in reply to: Maximising Window Restarts Video #57990
    wpCommerce
    Moderator

    Hi, I will get back to you once we have found a solution.

    September 26, 2013 at 7:44 am in reply to: Maximising Window Restarts Video #57988
    wpCommerce
    Moderator

    Hi, this only happens in webkit browsers like Google Chrome and Safari when flowplayer runs in flash mode. We found that this bug had been already reported to Flowplayer. We are looking for a solution to fix it.

    September 26, 2013 at 12:04 am in reply to: eStore – Paypal – Don't want my paypal address showing up in customer's checkout #52072
    wpCommerce
    Moderator

    Hi, you can enter either your email address or the secure merchant ID. Please note that the PayPal settings in the eStore plugin only apply to Standard PayPal checkout: http://www.tipsandtricks-hq.com/ecommerce/wordpress-ecommerce-knowledgebase-523

    If you are looking to set up a PayPal Pro checkout (where a user pays via credit card on your site) you will configure the settings in the payment gateway bundle addon: http://www.tipsandtricks-hq.com/wp-payment-gateway-bundle-plugin

    September 25, 2013 at 11:41 pm in reply to: Discount code conditions suddenly not working in cart #57916
    wpCommerce
    Moderator

    Hi, we will need to take a closer look at your site to see what is happening. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.

    September 24, 2013 at 11:38 pm in reply to: Lightbox Ultimate – Maximising Window Restarts Video #57906
    wpCommerce
    Moderator

    Hi, sorry for the inconvenience. we didn’t know that they were still selling licenses for the old Flowplayer flash version. we will update the instructions in the settings by putting a direct link to the new flowplayer HTML5 page.

    September 24, 2013 at 2:41 am in reply to: Lightbox Ultimate – Maximising Window Restarts Video #57901
    wpCommerce
    Moderator

    Hi, Flowplayer upgraded their engine since Version 5. Now it’s called Flowplayer HTML5 and everything before version 5 falls under Flowplayer flash. License issued for Flowplayer flash doesn’t work with Flowplayer HTML5. Recently we have updated our Lightbox Ultimate plugin as well as the Flowplayer version, which is why your old key is not working.

    September 23, 2013 at 10:58 pm in reply to: Lightbox Ultimate – Maximising Window Restarts Video #57898
    wpCommerce
    Moderator

    @paul, Which version of flowplayer did you purchase the license for? Did you purchase it directly from the flowplayer site?

    September 22, 2013 at 11:13 pm in reply to: wp lightbox – upgrade has broken the display of the video page #57888
    wpCommerce
    Moderator

    Hi, It’s just not the size. The player is not initializing either. I can see that you have the “popup domination” plugin installed and it’s including a very old version of flowplayer. can you please disable that plugin and see how it goes?

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Viewing 15 posts - 1,231 through 1,245 (of 2,908 total)
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