Tips and Tricks HQ Support Portal › Forums › WP Lightbox Ultimate › HTML5 MP3 – Not playing on iOS or internet Explorer
- This topic has 17 replies, 2 voices, and was last updated 10 years, 10 months ago by Thai Style.
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August 25, 2013 at 8:49 pm #9554Thai StyleMember
Hi There!
I use lightbox ultimate to play MP3s on my site. I use the following code and it works great in Firefox. Safari is sometimes slow but it works ok. Internet Explorer seems to be extremely buggy and my clients are complaining that it does not work. iOS does not play at all.
Have I done anything wrong in order to allow this to work in all browsers? Especially IE and iOS? Any advise / help is appreciated!
I am using;
Wordpress 3.6
WP Lightbox Ultimate 2.0.2
[wp_lightbox_ultimate_embed_audio url=”http://dl.dropbox.com/u/47510840/Students/New%20Speak%20Thai%20Course/Listen%20Online/Stage%20One/Practice/1-01%201.%20Thai%20consonant%20letters%20and%20their%20sounds.mp3″ cover_image=”https://dl.dropboxusercontent.com/u/47510840/Students/Thai-Style-Audio-Art.jpg” width=”300″ height=”200″ title=”Audio 1. Thai consonant letters and their sounds” autoplay=”false” direct_embed=”” anchor_type=”text” text=”Audio 1. Thai consonant letters and their sounds” source=”https://dl.dropboxusercontent.com/u/47510840/Students/Thai-Style-Audio-Art.jpg”%5D
Test Page : [http://clients.thai-style.co.uk/test-lightbox/]
August 26, 2013 at 1:39 am #57401wpCommerceModeratorHi, the audio is not playing on any browser. I just checked the console and the page still have some JavaScript errors. You should probably take care of those errors coming from other plugins: https://support.tipsandtricks-hq.com/forums/topic/lightbox-ultimate-debugging-javascript-errors
I have copied the exact shortcode on our test site and it’s working fine.
Please also install a fresh copy of Lightbox Ultimate plugin: https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
September 12, 2013 at 10:44 am #57402Thai StyleMemberShould this code work on an iOS device (iPhone / iPad)?
[wp_lightbox_ultimate_embed_audio url=”http://dl.dropbox.com/u/47510840/Students/New%20Speak%20Thai%20Course/Listen%20Online/Stage%20One/Practice/1-01%201.%20Thai%20consonant%20letters%20and%20their%20sounds.mp3″ cover_image=”https://dl.dropboxusercontent.com/u/47510840/Students/Thai-Style-Audio-Art.jpg” width=”300″ height=”200″ title=”Audio 1. Thai consonant letters and their sounds” autoplay=”false” direct_embed=”” anchor_type=”text” text=”Audio 1. Thai consonant letters and their sounds” source=”https://dl.dropboxusercontent.com/u/47510840/Students/Thai-Style-Audio-Art.jpg”%5D
September 12, 2013 at 12:36 pm #57403Thai StyleMemberIf not, how can I setup audio to play on iOS?
September 13, 2013 at 12:07 am #57404wpCommerceModeratorHi, yes it should play on iOS devices.
September 13, 2013 at 9:16 am #57405Thai StyleMemberOK, thanks. I have tested it on a test page and yes it works on iOS however I use a plugin called WP-Client which allows people to access members only content. The Plugin seems to be stopping the audio from playing on iOS and IE.
Are you familiar with WP-Client and do you have any ideas on how I can fix this?
Many Thanks!
September 14, 2013 at 12:32 am #57406wpCommerceModeratorHi, I’m not aware of that plugin. But if this error is caused by some kind of bad coding practice I’m afraid the developer of that plugin will need to fix it.
December 9, 2013 at 4:58 pm #57407Thai StyleMemberHi There, I am using the following short code but I am having problems getting a playlist to play on an iPhone / iPad. I can get a single video working but the playlist does not load. It all works on desktops, but not on iOS. Any help would be appreciated!
This playlist does not work on iPhone;
[wp_lightbox_ultimate_youtube_video_embed videoid=”” playlist=”PLHwRnXvHwyX6tdaC4FpYrmtN_H0aTQWab” width=”1000″ height=”563″ hd=”1″ autoplay=”1″ display_control=”1″ fullscreen=”1″ autohide=”2″ theme=”dark” use_https=”” enable_privacy=”” show_logo=”1″ showinfo=”1″ auto_popup=”” direct_embed=”” anchor_type=”image” text=”” source=”http://www.learnthaistyle.com/wp-content/uploads/2013/12/A-Slice-of-Thai-Life-Button.png”%5D
This single video works on iPhone;
[wp_lightbox_ultimate_youtube_video_embed videoid=”bjOXX4MlhT4″ playlist=”” width=”1000″ height=”563″ hd=”0″ autoplay=”0″ display_control=”1″ fullscreen=”1″ autohide=”2″ theme=”dark” use_https=”” enable_privacy=”” show_logo=”1″ showinfo=”1″ auto_popup=”” direct_embed=”” anchor_type=”image” text=”” source=”http://www.learnthaistyle.com/wp-content/uploads/2013/12/A-Slice-of-Thai-Life-Button.png”%5D
Thanks!
December 9, 2013 at 10:21 pm #57408wpCommerceModeratorHi, can you please provide a link to the page in question so I can take a look?
December 9, 2013 at 10:23 pm #57409Thai StyleMemberSure, here is a test page [http://www.learnthaistyle.com/test]
December 10, 2013 at 10:17 pm #57410wpCommerceModeratorHi, what is the version of your iphone/ipad?
December 10, 2013 at 10:20 pm #57411Thai StyleMemberRunning the latest version of iOS 7.0.4
December 10, 2013 at 11:26 pm #57412wpCommerceModeratorHi, can you please embed a YouTube playlist using the “direct embed” option? I just want to make sure that it’s not a lightbox issue.
December 10, 2013 at 11:37 pm #57413Thai StyleMemberHi, I have added the direct embed as requested. Still have the same issue…
December 10, 2013 at 11:51 pm #57414wpCommerceModeratorI would like to run one more test. Can you please embed your playlist using the following code (Switch to “text” mode before pasting the code):
<iframe width="560" height="315" src="//www.youtube.com/embed/bjOXX4MlhT4?list=PLHwRnXvHwyX6tdaC4FpYrmtN_H0aTQWab" frameborder="0" allowfullscreen></iframe>
It’s directly copied from YouTube. If it doesn’t work then that means iOS 7.0.4 is not compatible with YouTube playlist.
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