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Discount code conditions suddenly not working in cart

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Discount code conditions suddenly not working in cart

  • This topic has 3 replies, 3 voices, and was last updated 11 years, 8 months ago by wpCommerce.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • September 24, 2013 at 8:19 am #9733
    whitelight308
    Member

    I tested the discount codes after I set everything up two months ago and it all worked fine. Now suddenly when someone enters the 25% discount code, which has a required condition of a minimum $30 order, the cart does not require the minimum $30. Someone placed an order last night for about $15, entered the discount, and the system took off 25%, even though it wasn’t supposed to. I just tested the cart and it allowed me to use the 25% discount on any amount, not just over $30.

    What is the problem?

    My site is [http://www.spiritualgrowthnow.com].

    September 24, 2013 at 11:21 pm #57914
    admin
    Keymaster

    Can you please edit the 25% coupon code and verify the condition you have in that coupon? Does it have a “Total Amount” is “Greater than” Condition? Did you recently upgrade estore or add any other estore addon to this site?

    September 25, 2013 at 3:06 am #57915
    whitelight308
    Member

    Thanks for the reply. Yes, it does have a “total amount” is “greater than” condition. I haven’t upgraded the estore or added any estore addons to the site.

    September 25, 2013 at 11:41 pm #57916
    wpCommerce
    Moderator

    Hi, we will need to take a closer look at your site to see what is happening. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.

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