Forum Replies Created
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June 17, 2014 at 11:18 pm in reply to: WP Lightbox Unlimited – Overlay will not work in Accordion #63758
wpCommerce
ModeratorHi, please provide a link to the page in question so I can take a look.
wpCommerce
ModeratorHi, are you still having this issue? I just checked them and it didn’t happen to me.
June 16, 2014 at 11:53 pm in reply to: eMember – eStore – ccBill – can't register after billing #63663wpCommerce
ModeratorWe will need to take a closer look at your site to see what is happening. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
wpCommerce
ModeratorHi, please provide a link to the page in question so I can take a look.
June 15, 2014 at 12:36 am in reply to: Poster image and Flash fallback for Firefox not working #63621wpCommerce
ModeratorThank you for your wonderful words. It means a lot.
June 15, 2014 at 12:14 am in reply to: videos not working after buying flowplayer commercial html5 player #63682wpCommerce
ModeratorBy default the logo is not shown for your own site (the domain the license is registered for). It needs a little CSS tweak to change that behaviour:
1) Install WP Custom CSS plugin: http://www.tipsandtricks-hq.com/wordpress-custom-css-plugin-6413
2) Add the following CSS to the settings menu of the plugin (Settings->Custom CSS):
.flowplayer .fp-logo {
display: block;
opacity: 1;
}June 14, 2014 at 12:23 am in reply to: videos not working after buying flowplayer commercial html5 player #63678wpCommerce
ModeratorHi, we will need to take a closer look at your site to see what is happening. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
June 12, 2014 at 11:41 pm in reply to: eMember – eStore – ccBill – can't register after billing #63659wpCommerce
ModeratorHi, we have recently updated the CCBILL API in the addon. Please install a fresh copy of the payment gateway bundle addon and you shouldn’t see that error message anymore:
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
wpCommerce
ModeratorHi, there is another copy of jQuery on that page:
<script src="//ajax.googleapis.com/ajax/libs/jquery/1.8.0/jquery.min.js"></script>I’m not sure where it’s coming from. You can do the following test to find out:
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
June 11, 2014 at 12:41 am in reply to: Is it possible to pass a discount coupon in the product URL #63588wpCommerce
ModeratorHi, Please share the link you are using to apply the discount so we can check it. Have you updated the extra shortcode addon on your site? Please make sure you are using extra shortcodes version 4.8.7 or more.
http://www.tipsandtricks-hq.com/ecommerce/wp-estore-shortcodes-and-functions-reference-460
June 11, 2014 at 12:07 am in reply to: Poster image and Flash fallback for Firefox not working #63618wpCommerce
ModeratorHi, we will need to take a closer look at your site to see what is happening. I have sent en email to your registered email address for site access. Let me know if you don’t receive it.
June 9, 2014 at 11:39 pm in reply to: Lightbox – cloudfront streaming not playing on ios and andriod #63598wpCommerce
ModeratorHi, please take a look at the following post which will explain why a cloudfront video cannot be played on a mobile device:
https://support.tipsandtricks-hq.com/forums/topic/amazon-cloudfront-video-wont-play-on-ios-device
June 9, 2014 at 2:06 am in reply to: Cart amount rounding too many decimals with coupon discount? #63520wpCommerce
Moderator@pinetribe, we will need to take a closer look at your site to see what is happening. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
wpCommerce
Moderator@hugoalberts, Please provide a link to the page in question so I can take a look.
June 9, 2014 at 12:53 am in reply to: Videos Not opening anymore, just a grey see through screen. #63563wpCommerce
Moderatorwe will need to investigate this issue on your site. I have sent you an email to your registered email address for site access. Let me know if you don’t receive it.
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