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@Michael, We need to take a closer look at your site to investigate this issue. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
@pitzmedia, Thanks. We need to take a closer look at your site to investigate this issue. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
@creativenergy, There was a minor bug where the subscription wouldn’t stop after the trial period for a once off payment. Updating the plugin has fixed this issue.
@pitzmedia, The log file looks incomplete. It’s supposed to have more data after this line:
[01/09/2019 6:41 AM] – SUCCESS :event type: Cancellation
@pftvmembers, We need to take a closer look at your site to investigate this issue. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
@kheaps, We have an integration with Amazon S3:
http://lightbox.tipsandtricks-hq.com/lightbox-ultimate-documentation/
Hi, The parameter no longer works since it has been deprecated. Switching to Vimeo may not solve this issue because it also has a “Share” option.
We need to take a closer look at your site to investigate this issue. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
Hi, If you already have the shortcode placed on the thank you page it should show the download link after a payment is made. Are you saying that it’s not working on your site?
We have no explanation for this since our plugin retrieves the unique transaction/subscription ID from Stripe. She may have purchased it from a different site and is thinking that it came from yours. You should check your Stripe account to see how she was charged.
Hi, Do you have a subscription button on your site? If not then it’s not possible for the plugin to subscribe a customer to a Stripe plan. You can check what plan that customer was subscribed to in your Stripe account.
