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wpCommerce
ModeratorHi, Do you have a subscription button on your site? If not then it’s not possible for the plugin to subscribe a customer to a Stripe plan. You can check what plan that customer was subscribed to in your Stripe account.
wpCommerce
ModeratorHi, The text that you specify in the description parameter will act as the link title.
October 26, 2018 at 6:26 am in reply to: ERROR html5: Unsupported video format. Try installing Adobe Flash. #78716wpCommerce
ModeratorThanks. The error is still there. There is also a JavaScript error from your Divi theme. So we will need to take a closer look at your site to investigate this issue. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
wpCommerce
ModeratorHi, Unfortunately we don’t support private videos in our Amazon Cloudfront integration. If you wish to keep your videos private please try our Amazon S3 integration instead.
October 25, 2018 at 1:46 pm in reply to: ERROR html5: Unsupported video format. Try installing Adobe Flash. #78714wpCommerce
ModeratorThanks. I see a JavaScript setup error on that page. Do you have the Enable Amazon S3 Video Display option checked in the general settings (Settings > WP Lightbox > General Settings)?
October 25, 2018 at 12:59 am in reply to: ERROR html5: Unsupported video format. Try installing Adobe Flash. #78712wpCommerce
Moderator@lucafu, Please provide a link to the page where you have the shortcode so we can take a look.
wpCommerce
Moderator@aarij, There is no product ID in Stripe that you can set. Each customer is subscribed to a plan that corresponds to your eStore product. The plan ID contains the ID of the eStore product.
October 16, 2018 at 3:08 am in reply to: Stripe Payment gateway – making telephone a required field & including in email #78652wpCommerce
ModeratorWe have sent an email to your registered email address for site access. Let me know if you don’t receive it.
October 13, 2018 at 5:23 am in reply to: Stripe Payment gateway – making telephone a required field & including in email #78650wpCommerce
ModeratorHi, Are you using our Stripe basic integration that shows the payment form in a popup?
wpCommerce
ModeratorHi, It goes to a 404 (not found) page. Do you have Autoplay slideshow option enabled in the prettyPhoto settings? If so please disable it.
August 31, 2018 at 11:10 am in reply to: Gateway Bundle Plugin – Stripe Error when trying to purchase a subscription #78451wpCommerce
Moderator@Barbara, This is actually a different error. Stripe made some changes in their latest API version 2018-08-23. We have updated our payment gateway bundle addon to make it compatible with these recent changes. I have sent a copy of the updated addon to your registered email address for testing. Let me know if you don’t receive it.
August 27, 2018 at 6:43 am in reply to: Buy Now button for eWay goes to page to enter details, but no further #78401wpCommerce
ModeratorThe password entered in the settings was wrong. Everything is working now.
August 24, 2018 at 5:39 am in reply to: Buy Now button for eWay goes to page to enter details, but no further #78399wpCommerce
Moderator@walknuts, The integration seems to be working fine on our development site. I have sent an email to your registered email address so we can take a closer look at your site. Let me know if you don’t receive it.
August 3, 2018 at 4:58 am in reply to: Not line break before PDF link and two layovers overlapping each other #78273wpCommerce
ModeratorHi, Please provide a link to the page in question so we can take a look.
July 29, 2018 at 4:27 am in reply to: Undefined index errors and Amazon S3 video won't play in opened lightbox #78218wpCommerce
ModeratorYou can use the “poster” parameter in the shortcode to show an image before the play button is clicked.
[wp_lightbox_anchor_text_mp4_video link=”https://s3.amazonaws.com/classguitar-videos/classguitar/wp-content/uploads/videos/First+Year+Guitar+video+%231-Getting+Started+(text+pp.+2-5)HB.mp4″ width=”640″ height=”480″ title=”Getting Started” text=”Open this video” autoplay=”false” poster=”image URL”]
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