Forum Replies Created
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AuthorPosts
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March 2, 2015 at 2:47 am in reply to: eStore Extra Shortcodes : Bug report (and correction) on Buy now text link #68848
wpCommerce
ModeratorHi, Thanks. We have updated the eStore extra shortcode addon. Please download a new copy now.
February 27, 2015 at 11:18 pm in reply to: "Payment Verification Failed!" email for unrelated transactions #68814wpCommerce
ModeratorHi, which option are you using to accept donations?
1) Donation button via eStore or
2) Money transfer
wpCommerce
ModeratorHi, I don’t see the
eStore_read_form.jsscript anywhere on that page. Variation requires that script to be able to work. Does your theme have thewp_headaction hook defined in it?http://codex.wordpress.org/Plugin_API/Action_Reference/wp_head
wpCommerce
ModeratorHi, which payment gateway are you using?
February 24, 2015 at 2:37 am in reply to: Payment Gateway Bundle plugin – Cannot remove Shipping Information from form? #44758wpCommerce
ModeratorWe have recently made some improvements to the gateway bundle addon. Shipping information will no longer appear if the shopping cart contains only digital items. Please update the plugins (both eStore and payment gateway bundle) and see how it goes.
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
wpCommerce
Moderator@Foreverbarcelona, This is the filter that’s triggering the error:
add_filter( 'swiftype_document_builder', 'exclude_swiftype_documents', 10, 2 );It does not come from eStore plugin.
February 23, 2015 at 11:23 pm in reply to: eStore not redirecting to checkout page going directly to payment gateway #68167wpCommerce
Moderator@stephencaosemene, Please install a fresh copy of eStore plugin and see how it goes:
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
Can you please confirm that you have done the following steps:
https://support.tipsandtricks-hq.com/forums/topic/how-to-create-a-specific-checkout-page-for-estore
Also, share a link to your product page so we can see the behavior.
wpCommerce
ModeratorHi, the shortcode looks broken. Please do the following:
1) Save the shortcode PDF file on your computer before copying the shortcode from it.
2) Switch to “text” editor and paste the shortcode
Please also disable the “Shortcode Formatting” option in the General Settings if you have it enabled.
February 20, 2015 at 12:41 am in reply to: Lightbox Ultimate Getting an 'error flash file not found' #68661wpCommerce
ModeratorCan you please make sure that the metadata is at the beginning of the video? The Video 1 section of the link I shared explains it.
February 19, 2015 at 12:54 am in reply to: Lightbox Ultimate Getting an 'error flash file not found' #68659wpCommerce
Moderator@ronald, The videos seem to be playing fine for me. They just take a while to load. Can you please make sure that your videos are encoded properly?
https://support.tipsandtricks-hq.com/forums/topic/issues-with-getting-video-to-autoplay
February 16, 2015 at 11:12 pm in reply to: eStore – Change the Checkout Button Image in the Shopping Cart #59022wpCommerce
Moderator@AnisA, You are targeting the wrong image for Stripe checkout button. If you just have Stripe payment option enabled you will need to replace this image:
input[src*="images/checkout_stripe.gif"]wpCommerce
ModeratorHi, there are some JavaScript errors that are coming from your theme. Can you please do the following theme test?
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
wpCommerce
ModeratorHi, This addon is for customizing manual checkout form fields. You cannot edit “collect details” page form (which comes from payment gateway bundle addon) using it.
we will need to take a closer look at your site to investigate why it’s adding an additional field. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.
wpCommerce
Moderator@AnisA, Please provide a link to the page in question so I can take a look.
February 12, 2015 at 11:08 pm in reply to: Submit buttons on Collect Details have no mouseover highlight #68547wpCommerce
Moderator@rldev, What sort of hover effect do you want to apply? It’s just an image. So if you want to customize it, you can replace the existing submit button with your own image. (
wp-content/plugins/wp-payment-gateway/images/btn_submit.jpg).The button image is wrapped in a div (
div class="submit-btn"). You can apply CSS to it using our Custom CSS plugin: https://www.tipsandtricks-hq.com/wordpress-custom-css-plugin-6413 -
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