[Peter]

Based on your server, the chances are that you are running out of memory.

Just to clarify template 9 works fine

The main distinction between template 9 and 10 is that 10 creates a full-sized watermarked version of the lightbox preview photo. (Hence this requires a lot more processing memory than template 9)

Ask your host provider to increase the value of the PHP memory_limit to 256M.

[Peter]

Just a few quick questions:

1) Are you on a shared hosting setup?

2) What is your server’s PHP memory_limit value?

have no idea how to check logs

You can ask your host provider to show you where your server log files are.

[Peter]

Please check your server logs.

Let us know what you find.

[Peter]

It all depends on your individual server setup and each has it’s own limits.

In general though, shared server environments are not going to work well for photography businesses. A VPS server is probably the minimum you should have.

For now however, I suggest that after you increase the PHP memory_limit you continue with your current photo sizes to see if all is OK.

[Peter]

You are running out of memory:

[10-Jun-2015 03:26:09] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 19712 bytes) in /xxxxxx/wp-content/plugins/wp-photo-seller/models/WPSCommon.php on line 2465

Ask your host provider to increase the value of the PHP memory_limit to 256M.

[Peter]

Yes this has now been implemented in the new template 10.

Please get the latest version of the plugin:

https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

[Peter]

Do you mean selectively taxing only physical and not digital versions of the same image?

[Peter]

Yes I just tried it and I can see what you mean.

I’m guessing that either your theme or another plugin is causing this.

Can you please do the following conflict tests:

https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

[Peter]

Hi JOFS,

Which version of the plugin do you have?

The latest version has an updated POT file which has the strings you are referring to. All you need to do is recreate/update your WPS-sv_SE.po file based on the new POT file.

If you don’t have version 1.9.1 of photo seller then you can get it from here:

https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

[Peter]

Hi,

We have the following 3 filters you can use choose from and use in your theme’s functions.php file to modify the strings:

1) Filter the digital resolution string portion of the variation name.

$res_string = apply_filters( ‘wpps_filter_digital_variation_res_string’, $res_string );

2) Filter the digital variation name and resolution string portion of the variation name.

$var_name_and_res_string = apply_filters( ‘wpps_filter_digital_variation_name_and_res_string’, $var_name_and_res_string );

3) Filter the whole digital variation name string.

$v_name = apply_filters( ‘wpps_filter_full_digital_variation_string’, $v_name, $v );

[Peter]

We need to log into your site to investigate more closely. Please check your email.

[Peter]

Hi Richard,

It is not currently possible to do that with the photo seller.

That sounds like a nice but fairly complicated feature.

[Peter]

Hi,

I don’t think there is a feature like that currently.

[Peter]

Can you create a test gallery and provide a link to the password protected gallery page please? (also please tell me the password so I can try to view the gallery page)

[Peter]

Could your issue be similar to this one?

https://support.tipsandtricks-hq.com/forums/topic/issue-with-color-of-image-when-click-on-thumbnail

[Author]

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