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WP Photo Seller not displaying images when clicking on the thumbnails

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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › WP Photo Seller not displaying images when clicking on the thumbnails

Tagged: Photo Details, thumbnails, WP Photo Seller

  • This topic has 19 replies, 8 voices, and was last updated 9 years, 4 months ago by Peter.
Viewing 5 posts - 16 through 20 (of 20 total)
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  • Author
    Posts
  • June 10, 2015 at 6:52 pm #63373
    elementsinfocus
    Member

    Thank you! The increased memory fixed the problem. I’ll look into a VPS server for the future.

    October 24, 2015 at 2:36 pm #63374
    tcruz474
    Member

    I have inserted the price list, the photos into a gallery, and have displayed the galleries on a page. When you click on a photo, the photo details page appears but is blank. Here is my link and any help would be greatly appreciated.

    [http://frontrangedynamics.com/photogallery/10-03-15-practice-day/]

    October 24, 2015 at 10:58 pm #63375
    Peter
    Member

    When you click on a photo, the photo details page appears but is blank.

    I don’t see any issues. The photo details page works fine when I click on the thumbnail. Have you tried clearing your browser cache?

    January 9, 2016 at 2:33 am #63376
    neosyler
    Member

    Having the same issue…

    I have experienced multiple issues using this plugin. But the one that concerns me right now is about photos showing up on the Photo Details page. They display on the Gallery page (the thumbnail view), but when clicking on the photo it will take me to the Photo Details page, but the photo doesn’t display. In fact, nothing displays.

    I have another gallery that’s setup and everything is working fine there (although there was much trouble in the beginning).

    Average photo size is around 4 MB.

    Gallery Link:

    [http://www.iridescentmoments.com/special-events/gallery4/]

    Password: Nutcracker2015

    Steps I’ve taken:


    1. Create new Gallery

    2. Choose settings for the Gallery (with watermarking and without, both have the same issue)

    3. Use Bulk Import (tried with and without doing this)

    4. Bulk Import hangs at 20 of 71 images…

    5. View gallery, photos display

    6. Click on photo to view Photo Details, nothing displays

    Environment Info


    Plugin Version: 2.0.5

    WP Version: 4.4.1

    WPMU: No

    MySQL Version: 5.5.43

    WP Table Prefix: wp_

    PHP Version: 5.4.19

    PHP Info


    PHP Version: 5.4.19

    PHP Memory Usage: 5.04 MB

    PHP Memory Limit: 256M

    PHP Max Upload Size: 32M

    PHP Max Post Size: 33M

    PHP Safe Mode: Off

    PHP Allow URL fopen: On

    PHP Allow URL Include: Off

    PHP Display Errors: On

    PHP Max Script Execution Time: 30 Seconds

    I’ve checked the log files. No errors relating to the problem I’m experiencing. None in the JavaScript console either. Errors I do see in the log file were errors “deleting upload folder for the following gallery id…”.

    Thanks,

    Jason

    January 9, 2016 at 4:20 am #63377
    Peter
    Member

    Hi neosyler,

    Your server setup doesn’t have enough memory.

    I can see the following error being produced by that page:

    <b>Fatal error</b>: Allowed memory size of 67108864 bytes exhausted (tried to allocate 16824 bytes) in <b>/home/content/53/11732853/html/wp-content/plugins/wp-photo-seller/models/WPSCommon.php</b> on line <b>2650</b><br />

    Even though you think you have 256M, the server is actually only allowing you around 67M of memory.

    You will need to talk to your host provider and tell them that you need the php memory_limit value to be 256M.

    (show them the error above to prove that you don’t have enough memory)

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