Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › WP Photo Seller not displaying images when clicking on the thumbnails
Tagged: Photo Details, thumbnails, WP Photo Seller
- This topic has 19 replies, 8 voices, and was last updated 8 years, 10 months ago by Peter.
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May 28, 2014 at 10:50 pm #10921bigevyMember
I have a theme called Photo Reactive activated. I am trying to use WP photo seller with little to no luck.
I have created the price list and filled out all the info that was described in the videos shown that I could find. I have uploaded the pictures and they do show up in template 2 and 1, (the only 2 I have tried) when I click on the photo the details page comes up with no photo and no shopping cart.
May 28, 2014 at 11:30 pm #63359PeterMemberPlease check the following:
go to the photo details page [http://www.evansphotography.com/photogallery/photo_details] and edit it.
Do you see the following shortcode displayed in it?
[WPS_photo_details]
May 29, 2014 at 10:45 pm #63360bigevyMemberI removed all of the 117 photos from the gallery and started from scratch and it took. Turned off any non recommended plugins also….Moving on…thanks…
September 23, 2014 at 3:49 pm #63361Dennis GranzowMemberI have the same problem. Go to [http://www.expressiveimagesstudio.co] and look at the color “Color Photos” gallery, and click on the Alaskan Splender photo. The photo detail page does not come up. This only happens with certain images. All of the other ones work fine. I run into this problem every so often. How can I fix it.
September 23, 2014 at 11:38 pm #63362adminKeymasterI don’t see any navigation menu that goes to the “color photos” gallery on your site. Please post a link to that gallery page so we can take a look.
September 24, 2014 at 2:21 am #63363PeterMemberHi Dennis,
You are running out of memory on your server. At the instant that page loads, the plugin is attempting to produce the watermarked image but it evidently does not have enough memory to do so. (NOTE: The plugin will only attempt to make a watermark if it determines that the watermarked image doesn’t exist)
I suggest that you increase your php “memory_limit” to 256M and everything should work fine after that.
September 25, 2014 at 3:37 am #63364Dennis GranzowMemberI will try this.
September 25, 2014 at 8:05 pm #63365Dennis GranzowMemberI did what you suggested. It worked. Thank you very much.
May 10, 2015 at 12:27 am #63366jonathonfowlerMemberHi, I have a problem with this, click on a thumbnail and the image opens on a web page, not on the detailed info page.
I just upped memory as advised above, and no luck with that.
Please advise, and take a look at the gallery in question.
Thanks
May 10, 2015 at 1:57 am #63367PeterMemberYour issue is totally different.
You have the following javascript error which is preventing lightbox from displaying:
Uncaught TypeError: Cannot read property 'cycleSlides' of undefined
The following script is causing that error:
easy-testimonials-cycle-fix.js
You need to fix this and your problem will go away.
May 10, 2015 at 11:01 am #63368jonathonfowlerMemberBrilliant, thank you very much Richard, problem solved!
June 10, 2015 at 12:54 am #63369elementsinfocusMemberHi. I have a similar issue. I’m running the Virtue theme. Everything works fine and pulls up the photo details for all images previously uploaded. Today I uploaded new images, and while they are there on the main page, when you click on VIEW DETAILS, nothing appears, just my background.
Start here: [http://www.elementsinfocus.com/photo_details/11/1162/Walk-Out-Basement/view/] That was the last image from the original upload. Then click the arrow to view the next image (photo 65 of 113) and you’ll get nothing.
I don’t know how/where to check if my memory is an issue.
Thank you,
Jill
June 10, 2015 at 3:58 am #63370PeterMemberYou are running out of memory:
[10-Jun-2015 03:26:09] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 19712 bytes) in /xxxxxx/wp-content/plugins/wp-photo-seller/models/WPSCommon.php on line 2465
Ask your host provider to increase the value of the PHP memory_limit to 256M.
June 10, 2015 at 4:06 am #63371elementsinfocusMemberOkay, thank you. This might be answered elsewhere, but do you suggest smaller file sizes? Is there a particular recommended size to upload?
June 10, 2015 at 4:30 am #63372PeterMemberIt all depends on your individual server setup and each has it’s own limits.
In general though, shared server environments are not going to work well for photography businesses. A VPS server is probably the minimum you should have.
For now however, I suggest that after you increase the PHP memory_limit you continue with your current photo sizes to see if all is OK.
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