[Peter]

I think the following should fix that:

1) Go and grab the following plugin:

http://www.tipsandtricks-hq.com/wordpress-custom-css-plugin-6413

2) Then add the following CSS code in the settings of the above plugin:

#albumcontainer .album_item_bottom_t2{

max-height: none !important;

}

[Peter]

Hi,

it just went to a blank page and did not give any product details

This might be due to your server not having enough memory. What is your server setting value for PHP memory_limit?

Can you check your server error log file and let me know if you see any fatal errors?

(if you don’t know how to get the above info ask your host support people to help you).

For your point number 2 – please do not delete any pages in future.

To fix this page not found issue go to

WP Photo Seller >> Admin Functions and click the Regenerate Default Pages button.

For point 3 – I think you should first fix the above two things and we will look at this later.

(After you do the above please send the link to your gallery page so I can see it)

[Peter]

Looks like you’ve somehow tampered with the original pages which were created by the photoseller.

Here’s what you should do correct this:

– Log into your worpdress admin panel

– Delete the following pages:

[http://www.loosecanonproduction.com/index.php/cart]

[http://www.loosecanonproduction.com/index.php/checkout/]

[http://www.loosecanonproduction.com/index.php/store/]

– Go to the trash section of the pages menu and delete all trash contents.

– After you’ve deleted the above, go to

WP Photo Seller >> Admin Functions and click the Regenerate Default Pages button.

The above will hopefully fix your issue.

[Peter]

WP is new for me and I’m not good in the technical things, but I will try to do it as you explained

If you need help or you would prefer that I do it for you let me know.

[Peter]

Ok I see now.

Currently the photo seller will display a shortened version of the manual checkout form if all items are digital, ie, it will only collect name and email. Conversely, it will display a more detailed version of the checkout form if there are any physical items, ie, in addition to the name and email it will also collect postal address details.

I have introduced a new filter in the photo seller code which will allow you to always display the full version of the manual checkout form even if the items in the cart are all digital.

I have sent you an updated version of the plugin.

In order to use the filter, please do the following:

In your theme’s functions.php file enter the following code:

add_filter('wps_display_full_checkout_form','set_full_checkout_form');

function set_full_checkout_form($enable_full_form){

$enable_full_form = TRUE;

return $enable_full_form;

}

[Peter]

Hi Kathi,

Digital purchases don’t normally require physical postal addresses hence why the photo seller doesn’t record such information.

Can you please explain more how you want to use the postal address so I can understand what you want to achieve?

[Peter]

Hi,

Your logs show several fatal errors due to insufficient memory.

Also the actual memory available for your site is much less than the value you stated, ie,

you said you have memory_limit = 256M, but the actual memory_limit available is much less than that as can be seen by the following errors:

=================================

[23-Jun-2016 21:45:27 UTC] PHP Fatal error: Out of memory (allocated 108527616) (tried to allocate 13008 bytes) in /home4/rparenti/public_html/www.Fiftheyephotography.com/wp-content/plugins/wp-photo-seller/models/WPSCommon.php on line 2661

=================================

The above logs indicate that the memory available is more like 108M and not 256M.

Once you fix the main PHP RAM memory error, all the other errors will go away.

Are you on a shared server? If so, you may be limited as to how much memory you can have.

Ask your host support guys to set your memory_limit to 256M or 512M. If they say that you already have that much memory show them the logs and tell them that you actually have a lot less than that available.

NOTE: shared servers are usually not good enough for the processing of high definition photos. I recommend that if you are serious about selling photos online, then you should look at upgrading your hosting to a VPS server.

[Peter]

Firstly go to your wordpress “Pages” menu and do a search for “Photo Details”.

If you don’t get any results, you can restore that page by doing the following:

– Go to Photo Seller >> Admin Functions

– Click “Regenerate Default Pages” button.

If you do actually have that page and it is still not working let me know.

[Peter]

Have you tried deactivating and reactivating the photo seller plugin?

Also double-check that your Photo Details page has not been deleted by accident.

[Peter]

Hi,

What is the full size of some of those photos?

If they are quite large and if your server does not have enough PHP memory and resources to perform the required image processing and resizing, then you will see the current behaviour.

Can you please check the following:

1) Find the php error log file and check to see if there are any errors relating to the photos in that gallery or the photo seller in general

2) check your server PHP memory_limit value and let us know what it is.

(Ask you host provider support guys to assist you if you don’t know how to obtain the above info)

[Peter]

Hi Eddie,

I will email you within the next couple of days because there are a few things you asked for a few weeks ago (including some custom work) which we still need to discuss. Talk to you soon.

[Peter]

Hi, Your site has an issue with email delivery. The following should help you troubleshoot your issue:

https://support.tipsandtricks-hq.com/forums/topic/not-receiving-emails-even-though-the-plugin-sent-the-email

[Peter]

Yes it does work – I sent you an email explaining more.

[Peter]

Hi,

I think your issue is only for sandbox mode. You should be ok with live PayPal payments if your account configuration is done properly as mentioned earlier.

I will send you another zip file in an email which will hopefully fix the sandbox payments.

Deactivate and delete your current version of the plugin and install the version in the email I will send you.

[Peter]

Looks like you don’t have either the auto return or IPN enabled.

It doesn’t matter what URL you put in paypal settings for these because we set it dynamically from our plugin when sending the message to paypal. (just put your home URL)

Please fix those items in your paypal account and I will try another test tomorrow because I need to go to bed now.

[Author]

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