[Peter]

can’t seem to get the price list/ordering to pull up

What do you mean by “pull up”? Can you please provide more details about the behaviour you are seeing.

Can you also please look at my response to your other question and re-install a fresh version of the plugin and then check this behaviour again.

[Peter]

Just in case, can you please replace your existing version of the plugin and download and install a fresh version:

https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

[Peter]

Is your photo size ratio set to “1” for the full size in your price list settings?

Can you please try the following test:

– go to Admin Functions menu and generate a download link for the same photo in full size and paste it here so I can try and download it.

[Peter]

Hi,

If you are running WP version 4.0 or greater you don’t have to edit any wp-config.php file or copy any files manually.

All you need to do is change the language in the WordPress admin settings screen:

Settings > General > Site Language

[Peter]

Before I answer your questions I just wanted to let you know that your site appears to have insufficient memory resources to do some of the necessary processing. Here’s the error I saw on one of your pages

Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 12100 bytes)

To fix this you will need to increase the PHP configuration item called memory_limit to a value of at least 256M. (ask your host support people to help you if you don’t know how to change this)

I would like to attach a PDF to every file downloaded on my website for the photo release. I can’t figure out how to do this.

We do have something which can achieve this.

– When you have created a gallery and uploaded the photos, go to the settings page for the gallery you want to apply this to and scroll down to the bottom where the table of photos are listed.

– Then click the “Edit” link for the photo in question.

– After you’re taken the photo edit page look for the section called”

“Image Attachment Settings (Click To Open/Close)”

– You can then configure the attachment you want to send based on the variation you created in your price list.

(repeat the above for any other photos in the gallery you want to send an attachment for)

I would like to have a TIFF file on some of the downloads as an option (paying more), but I can’t figure out how to have the jpg as an option and then TIFF as another option.

The format of the photo which the customer can download will be the same as the format you uploaded when creating the gallery. So if you created a gallery and uploaded photos in tiff file format, then a tiff file will be delivered to your customers. There is no configurable option to offer different file types for the same photo, but you can always create separate galleries to achieve this.

I would also like to have printed and framed images as an option. Is there a way to have a picture of it framed, along with the jpeg image.

No there isn’t. As a workaround you could create your own page showing some photos of typical framing options and put that link in the details page somewhere.

On the Photo page that shows the thumbnails for each gallery, is there a way to make them show the full image instead of making them square (cuts off a lot of images for me)?

This is occurring because our template for the gallery home page uses a square thumb but some of your photos are in portrait format.

In each gallery’s settings page there is a configuration item called “Gallery Thumb ID”. You could try changing the photo to another one that is less skewed in the portrait format to see if that improves things for you.

[Peter]

The gallery-specific coupon functionality has not yet been implemented.

It’s on the drawing board but can’t give you a specific estimate on time of completion because there are many things on my plate at the moment and it is not a trivial task to implement.

[Peter]

In the “Advanced Settings”, did you enable the checkbox called “Display Download Links & Purchase Info On Thankyou Page”?

[Peter]

Can you provide the link to the gallery page you are referring to so I can view the photos?

Also can you tell me which photo I should expect at the top?

[Peter]

The following custom css should centre the thumbs on the front page:

.container #gallerybuy {

width: 80%;

margin: 0 auto;

}

[Peter]

I saw no error this time.

If you want download links on thank you page you can enter the following tag in the Advanced settings >> Thank You Page Settings section:

{product_link_digital_items_only}

[Peter]

I think the PDT token should be almost 60 characters in length.

You have probably not got the correct item from your paypal account.

Please see the following instructions for where to find PDT in paypal

https://support.tipsandtricks-hq.com/forums/topic/how-do-i-setup-paypal-pdt-and-get-my-paypal-pdt-token-id

[Peter]

I recommend that you google “stop emails being labelled as spam”….

there are a number of checks and things you can do.

[Peter]

Hi, Your issue is a PHP memory/resource problem where the server doesn’t have enough memory to do the photo processing.

Your site error_log file shows the following:

PHP Fatal error: Allowed memory size of 134217728 bytes exhausted

Ask your hosting provider to increase the PHP memory_limit value to at least 256M.

[Peter]

I tried a purchase using your gallery and it was successful and I also received an email with the download link.

However the thank you page showed an error stating that the PDT could not be verified. This usually means that you have not copied and pasted the correct PDT token from your paypal account. Please verify this again.

But other than that everything is working fine.

[Peter]

The way I recommended is the easiest and best way because there should only be one photo details page. Therefore when you change it once you won’t have to change it again as long as you don’t delete that page.

[Author]

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