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Forum Replies Created

Viewing 15 posts - 796 through 810 (of 1,229 total)

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Posts
June 1, 2010 at 1:21 am in reply to: Payment Gateway Settings "Customize the Return Button Text " #16497

Ivy
Member

Hi, Under the “Payment Gateway Settings” tab of the eStore settings menu there is an option to customize the return to merchant button under the “PayPal option”.

Please let me know if this is not what you are looking for.

Cheers,

Ivy

June 1, 2010 at 1:17 am in reply to: Media Download File not working #21118

Ivy
Member

Hi, I will need to take a closer look at this. I have sent you an email requesting site access. Can you please remove the “3 files for security index” while I work on this. Some servers have issues with these files.

Cheers,

Ivy

June 1, 2010 at 12:51 am in reply to: Error with Subscription and PayPal Pro Account #19937

Ivy
Member

Hi, We will need to take a look at how the membership is setup. I will send you an email with the site access request form. Please fill this form out so we can troubleshoot this a little more.

Cheers,

Ivy

June 1, 2010 at 12:12 am in reply to: Download Directory Protection #16544

Ivy
Member

Hi, Some servers have issues with the “.htaccess and .htpasswd files”. In this case you will need to fix your server config. It is not that big of a deal to not have this access control files in the downloads directory because You can put your downloadable files anywhere you want as long as the plugin can access them. As explained above no one but the plugin itself knows where the file is truely located. When the link is sent out it will be encrypted and will not reveal the true location so the security is not compromised. If you have the empty “index.html” file in this directory even if someone was to find the location and browse the folder they will get a blank page.

Without knowing the path or folders on your server it is impossible to find a file…. specially, if your URL looks something like the following:

http://www.example.com/my-downloads/xlufidv/foiduu80/product1/myeBook.zip

Cheers,

Ivy

May 31, 2010 at 11:18 pm in reply to: Error with Subscription and PayPal Pro Account #19935

Ivy
Member

Hi, Do you have this option turned on? or Do you have a membership ID specified and this option turned off?

Allow Free Membership:

If you want to allow free membership on your site then check this box and specify the free Membership Level ID below. Visitors can register for a free membership by visiting the registration page.

What version of the eMember are you using?

Let me know how it goes

Cheers,

Ivy

May 31, 2010 at 11:13 pm in reply to: Empty Cart after purchase #16423

Ivy
Member

Hi Vidar, I sent you an email with our email address. If you could create a .01 test product for me that would be great. You can send the link to the product in the email that I sent you also.

Cheers,

Ivy

May 31, 2010 at 11:10 pm in reply to: Media Download File not working #21116

Ivy
Member

Hi, If you paste the non encrypted link in the browser does it work fine?

Cheers,

Ivy

May 31, 2010 at 11:01 pm in reply to: Shopping Cart on WP Page doesn't appear sometimes #21112

Ivy
Member

Hi,

This sounds like a PHP session issue. You will need to contact your hosting provider to fix this issue. They will need to check that the PHP session is turned on and configured properly. This should only take them a few minutes to do.

Also can you please send us a link to where this is happening?

Let us know how this goes.

Cheers,

Ivy

May 30, 2010 at 11:48 pm in reply to: Email generated by WordPress is going to junk mail #21096

Ivy
Member

Hi Janmarie, The following article will explain how to change the from name of your email (please see the “Special Note” section on this page)

WordPress Plugin – Change WP eMail From Details

Please let me know if this is not what you are looking for.

Cheers,

Ivy

May 30, 2010 at 11:40 pm in reply to: Empty Cart after purchase #16421

Ivy
Member

Hi Vidar, Are you by chance using a caching plugin? Can you email me the debug file so I can take a look? Also do you have a test product that you can send a link to? What version of the plugin are you using?

Cheers,

Ivy

May 30, 2010 at 9:12 am in reply to: How To Upload A File Using WordPress's Media Uploader #21002

Ivy
Member

Hi, This feature has been added. I will send you an update via email. Please let me know if you do not get this email.

Cheers,

Ivy

May 29, 2010 at 1:08 am in reply to: I don't receive an email when someone subscribes #21043

Ivy
Member

Hi, Do you have the “Send Notification to Admin

Check this box if you want to get notified via email when a new member registers

” checked? You can find this in the email settings tab under the eMember settings.

Please let me know how it goes.

Cheers,

Ivy

May 29, 2010 at 1:04 am in reply to: Two or More Free Membership Levels #20909

Ivy
Member

Hi, I sent out an email to you a few hours after the one saying Amin was working on some details. I will resend you an update since the last one did not reach you. Please let me know if you do not receive this email.

Cheers,

Ivy

May 29, 2010 at 1:00 am in reply to: Client doesn't get download notification #20654

Ivy
Member

Hi Michael, We tested the variation you posted and everything worked fine with it. We will need to look into this a little more so I will send you an email with the site access form.

If you have any questions please let me know.

Cheers,

Ivy

May 28, 2010 at 12:15 pm in reply to: How To Upload A File Using WordPress's Media Uploader #20995

Ivy
Member

Hi, I had a look at your site. I updated the plugin for you. It looks like you are having an issue with 500 internal errors when an PHP script is directly accessed. I sent you information about this error and what you will need to do to fix this.

If you have any questions please let me know.

Cheers,

Ivy
Author

Posts

Viewing 15 posts - 796 through 810 (of 1,229 total)

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