Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Shopping Cart on WP Page doesn't appear sometimes
Tagged: shopping cart empty
- This topic has 4 replies, 4 voices, and was last updated 11 years, 11 months ago by amin007.
May 31, 2010 at 5:44 pm #1281okgoodMember
I’ve read other forum posts, but can’t find the answer to my issue.
I’ve created a WP page called “shopping-cart” and added the short code [wp_eStore_cart] to it. When I refresh my site and click on the “shopping-cart” page I see the cart and it tells me it’s empty. That’s fine. Then when I add a product to the cart, it shows in the cart. This too is fine.
BUT THEN … if I browse to another part of my site, like the NEWS or ABOUT page, AND THEN go back to the shopping cart page, the cart shows as being empty. This is with Google Chrome.
When I try this on IE, the cart is empty no matter what I do.May 31, 2010 at 11:01 pm #21112IvyMember
This sounds like a PHP session issue. You will need to contact your hosting provider to fix this issue. They will need to check that the PHP session is turned on and configured properly. This should only take them a few minutes to do.
Also can you please send us a link to where this is happening?
Let us know how this goes.
IvyJune 2, 2010 at 9:26 pm #21113okgoodMember
Thanks … my hosting provider told me to add this code to my php.ini file.
session.save_path = /data/tmp
I will give that a try and see if it helps … BUT … I think I’ve decided to stick to BUY NOW buttons (for now). I only have 2 products for sale and I think people will want to buy the first one first, before deciding to buy the second one.
WHEN my business grows, then I’ll probably try to cart again. It’s nice to know I have the code … and your great support for this awesome plugin.
Thanks.April 28, 2011 at 5:58 pm #21114helmut4uMember
My Shopping Cart never got filled…
First of all. I’m so very happy that I’ve figured out the very flexible solutions WP-eStore and WP-Affiliate Thank’s a lot to the engenious developpers !
But… I’ve had trouble on first testing. After pushing the “add to cart” button, my shopping cart always still was empty. This made me a little confused, because nearly all of my plugins were working fine.
After reading in this forum, I’ve got the idea.. It’s simple.
I usually drive my domainspace in FastCGI-mode. This has the advantage of easy to handle permissions regarding WordPress and FTP.
After switching to “Apache”, suddenly the cart was filled after the click. I’m happy.
HelmutApril 29, 2011 at 4:40 am #21115amin007Participant
I use FastCGI too and the cart should work fine with FastCGI. The main thing you need to fix the PHP session. If your PHP Session is not working then the cart won’t appear.
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