December 3, 2009 at 8:13 pm #508rugsunshineMember
After a purchase and upon returning to the site i notice the cart still has the items i purchased in it. Is there a simple way to empty the cart?
RugDecember 4, 2009 at 12:37 am #16412
The cart should be automatically cleared when the customer returns to the site after payment unless something is going wrong in the verification process… Do you get the email from the plugin after purchase? Please post a link to the page where you are using it so I can check some stuff out.December 4, 2009 at 12:03 pm #16413rugsunshineMember
Yeah, the whole purchasing and email system is working fine. Here’s the site:December 5, 2009 at 1:47 am #16414
Do you have auto return (in your paypal profile) turned on? please note that when you turn on the auto return paypal won’t POST the payment data and it won’t trigger the post payment clean up.
By default the plugin is designed to work with the default paypal profile settings.December 31, 2009 at 3:25 pm #16415egraellsMember
Hi amin, I’m experiencing the same issue. I’m testing on sandbox, so I presume there is not auto return enabled.
What could be wrong? Tested it on IE(Windows XP) and Firefox (Mac).January 1, 2010 at 1:48 am #16416
Sandbox profile can have “Auto Return” too. Do you have to click on a “Button” to get back to your site after a purchase or does it automatically redirects?January 1, 2010 at 11:09 pm #16417egraellsMember
Yes Amin, I’ve got that button.January 1, 2010 at 11:22 pm #16418
Alrighty… I will need to take a loot at it.. I will email you to see if we can arrange site access.January 2, 2010 at 10:23 pm #16419KateMember
I was just coming to post this same question! If you get a solution, would you be able to share it? Thanks so much!May 30, 2010 at 9:21 pm #16420vidarMember
Hi! I am too experiencing this…
The emails show up, but cart is not empty on return.
I just turned off the auto return in my paypal profile, but it did not change anything…
Are there any other things i should look into?
(I also ran a transaction with debug enabled. Seems like evertything got “Success!”)
VidarMay 30, 2010 at 11:40 pm #16421IvyMember
Hi Vidar, Are you by chance using a caching plugin? Can you email me the debug file so I can take a look? Also do you have a test product that you can send a link to? What version of the plugin are you using?
IvyMay 31, 2010 at 7:36 pm #16422vidarMember
I am not using a caching plugin.
I can email you the debug file, but i cant find your email address…? What email address do i use?
When you say test product, is that a webpage with a add to cart button? I can create one for you if that is what you mean…
And the version of the plugin is 3.4.1
VidarMay 31, 2010 at 11:13 pm #16423IvyMember
Hi Vidar, I sent you an email with our email address. If you could create a .01 test product for me that would be great. You can send the link to the product in the email that I sent you also.
IvyApril 11, 2014 at 9:17 am #16424msdtMember
Hi I have the same issue, after purchasing the cart is still showing the item. Everything works well (emails and … transaction).
Can you please advise?
Payment data transfer: ON
Block non-encrypted… : OFF
PayPal Account Optional: ON
Support Giropay…. : OFFApril 12, 2014 at 2:54 am #16425adminKeymaster
Please share the link to your products page and the thank you page so I can check a few things.
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