Empty Cart after purchase

[rugsunshine]

Hi There,

After a purchase and upon returning to the site i notice the cart still has the items i purchased in it. Is there a simple way to empty the cart?

Rug

[amin007]

The cart should be automatically cleared when the customer returns to the site after payment unless something is going wrong in the verification process… Do you get the email from the plugin after purchase? Please post a link to the page where you are using it so I can check some stuff out.

[rugsunshine]

Yeah, the whole purchasing and email system is working fine. Here’s the site:

http://www.subdream.net/subdream/?page_id=6

[amin007]

Do you have auto return (in your paypal profile) turned on? please note that when you turn on the auto return paypal won’t POST the payment data and it won’t trigger the post payment clean up.

By default the plugin is designed to work with the default paypal profile settings.

[egraells]

Hi amin, I’m experiencing the same issue. I’m testing on sandbox, so I presume there is not auto return enabled.

What could be wrong? Tested it on IE(Windows XP) and Firefox (Mac).

[amin007]

Sandbox profile can have “Auto Return” too. Do you have to click on a “Button” to get back to your site after a purchase or does it automatically redirects?

[egraells]

Yes Amin, I’ve got that button.

[amin007]

Alrighty… I will need to take a loot at it.. I will email you to see if we can arrange site access.

[Kate]

I was just coming to post this same question! If you get a solution, would you be able to share it? Thanks so much!

[vidar]

Hi! I am too experiencing this…

The emails show up, but cart is not empty on return.

I just turned off the auto return in my paypal profile, but it did not change anything…

Are there any other things i should look into?

(I also ran a transaction with debug enabled. Seems like evertything got “Success!”)

Vidar

[Ivy]

Hi Vidar, Are you by chance using a caching plugin? Can you email me the debug file so I can take a look? Also do you have a test product that you can send a link to? What version of the plugin are you using?

Cheers,

Ivy

[vidar]

Hi Ivy!

I am not using a caching plugin.

I can email you the debug file, but i cant find your email address…? What email address do i use?

When you say test product, is that a webpage with a add to cart button? I can create one for you if that is what you mean…

And the version of the plugin is 3.4.1

Thanks!

Vidar

[Ivy]

Hi Vidar, I sent you an email with our email address. If you could create a .01 test product for me that would be great. You can send the link to the product in the email that I sent you also.

Cheers,

Ivy

[msdt]

Hi I have the same issue, after purchasing the cart is still showing the item. Everything works well (emails and … transaction).

Can you please advise?

PayPal settings:

auto-return: ON

Payment data transfer: ON

Block non-encrypted… : OFF

PayPal Account Optional: ON

Support Giropay…. : OFF

[admin]

Please share the link to your products page and the thank you page so I can check a few things.

[Author]

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