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Hi there for some reason it is opting me in (my support email address) not the person purchasing email address.
Please go through this post and give us a little more info on the issue:
Also, can you please verify that you are using the API method to integrate AWeber with eStore?
http://www.tipsandtricks-hq.com/ecommerce/how-to-integrate-wp-estore-with-aweber-615
Hi there,
sorry for not being as detailed as you’d like, I will do my best!
Yes I have done everything one this page –>http://www.tipsandtricks-hq.com/ecommerce/how-to-integrate-wp-estore-with-aweber-615
Does that work immediately, or does it take a few days?
When someone buys my product I want to add them to an aweber list. When creating the product I put this information in the correct slot (see this pic [http://successfulweightlossschool.com/wp-content/uploads/2012/12/Screen-shot-2012-12-13-at-8.13.48-AM.png]
But for some reason it opts my email address in (support@successfulweightlossschool.com), not the purchaser.
Hope that is clear enough and we can figure this out
Thanks!
Thank you for the details. Please do the following:
1) Jump on your AWeber account and make sure you don’t have any eStore AWeber parser (if you were using the legacy integration then you may have one still hanging around).
2) Go to eStore settings and enable debug
3) Now do a test and share the debug file content so I can see what the plugin did.
Basically, if you setup a test case scenario explained in the following post we will be able to troubleshoot this easily:
What version of eStore are you using?
You basically enable the debug option in the plugin settings then do what the above mentioned post tells you to do. Then you can check the debug files (there are links to each debug file in the settings area too).
The following will explain how to enable the debug option:
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do
To share the log files you can copy and paste it here in the forum for us to look at.
Hello, the following is the conten of the log file
[12/11/2012 3:52 PM] – SUCCESS :Generating download link for single file.
[12/11/2012 3:52 PM] – SUCCESS :Checking if a key needs to be issued for product id: 17
[12/11/2012 3:52 PM] – SUCCESS :Serial code that will be issued to this customer:
[12/11/2012 3:52 PM] – SUCCESS :Updated the serial key values in the database.
[12/11/2012 3:52 PM] – SUCCESS :Performing item specific autoresponder signup if specified.
[12/11/2012 3:52 PM] – SUCCESS :Using the new AWeber integraiton option to signup to the list: food_lover@awber.com
[12/11/2012 3:52 PM] – SUCCESS :Attempting to signup the user via AWeber API
[12/11/2012 3:52 PM] – SUCCESS :AWeber API library is already included from another plugin.
[12/11/2012 3:52 PM] – SUCCESS :AWeber account retrieved. Account ID: 442518
[12/11/2012 3:52 PM] – SUCCESS :Attempting to signup the user to the AWeber list: food_lover@awber.com
[12/11/2012 3:52 PM] – FAILURE :Error! Could not find the AWeber list (food_lover@awber.com) in your AWeber Account! Please double check your list name value for typo.
[12/11/2012 3:52 PM] – SUCCESS :===> Start of Affiliate Commission Calculation <===
[12/11/2012 3:52 PM] – SUCCESS :Checking if the WP Affiliate Platform Plugin is installed.
[12/11/2012 3:52 PM] – SUCCESS :WP Affiliate Platform is installed, checking commission related details…
[12/11/2012 3:52 PM] – SUCCESS :No Referrer Found. This is not an affiliate referred sale.
[12/11/2012 3:52 PM] – SUCCESS :===> End Affiliate Commission Check <===
[12/11/2012 3:52 PM] – SUCCESS :Checking if auto affiliate account creation feature is active.
[12/13/2012 12:05 PM] – SUCCESS :Checking if a key needs to be issued for product id: 2
[12/13/2012 12:05 PM] – SUCCESS :Serial code that will be issued to this customer:
[12/13/2012 12:05 PM] – SUCCESS :Updated the serial key values in the database.
[12/13/2012 12:05 PM] – SUCCESS :===> Start of Affiliate Commission Calculation <===
[12/13/2012 12:05 PM] – SUCCESS :Checking if the WP Affiliate Platform Plugin is installed.
[12/13/2012 12:05 PM] – SUCCESS :WP Affiliate Platform is installed, checking commission related details…
[12/13/2012 12:05 PM] – SUCCESS :No Referrer Found. This is not an affiliate referred sale.
[12/13/2012 12:05 PM] – SUCCESS :===> End Affiliate Commission Check <===
[12/13/2012 12:05 PM] – SUCCESS :Checking if auto affiliate account creation feature is active.
This is the only failure message I see:
FAILURE :Error! Could not find the AWeber list (food_lover@awber.com) in your AWeber Account! Please double check your list name value for typo.
Sorry to state the obvious.. but are you certain the name of the account is correct? It looks like you might have forgotten the e in aweber.
Yes, I am sure that is the issue with that product, thanks. With this product it wasn’t opting anyone one in, so that makes sense.
BUT the other product and that is spelled correctly (guide_manifest@aweber.com) is opting *ME* in (support@myurl.com) and not the person who purchased. Can you help me with that one?
Thanks!
Absolutely!
Can you please share a debug file for that product?
Go to the eStore settings menu and hit the “Reset Debug Log Files” button. This will reset the debug files so we can see a clean capture.
Next, do the five steps the following posts tell you to do and you will be able to get a clean debug capture for AWeber signup for the product where it is not working:
I have already reset the debug log files in WP eStore settings but don’t know about the rest.
Is there any other suggestion to get this done?
Hi, I sent you an email to get access to the site so I can check your settings and see what is going on this site.
Update: I checked your site after you removed the existing connection and reauthorized it. Everything is working as expected. Also, you specified the wrong AWeber list name in the product configuration too. I sent you an email with a summary.
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