Forum Replies Created
-
Posts
-
I actually made a typo in the documentation (when I copied it from estore). Everything you see in the following page is for affiliate plugin only:
I will correct it. Please ignore the reference to estore.
In the log file I see that the plugin successfully processed the transaction and executed the email sending code. The following log entries in the ipn log file confirms the email sending:
[04/24/2019 12:42 AM] – SUCCESS :Product Email successfully sent to lillay_88@xxxxx.com.
[04/24/2019 12:42 AM] – SUCCESS :Applying filter – eStore_seller_notification_email_body_filter
[04/24/2019 12:42 AM] – SUCCESS :Notify Email successfully sent to bestallningar@xxxxx.se
So it looks like you have an email delivery issue on this server (emails sent from your server is not getting delivered to the inbox of the recipient).
Please use SMTP on your site to send emails. It will help you with the email delivery issue.
The following post has good explanation of this issue:
Please go through the settings menu items of the plugin. Look for any URL values in there that was specified using the “http” URLs. Please update those URL values to use “https”. So browse throug the various settings menu items of the plugin and update the URLs to use “https” since that is what you are using now.
Also, do the same for the membership level menu (if you are using after login redirection).
Try it again after that please.
Whatever amount it goes to PayPal with is what will be charged. So when you go to the PayPal checkout page and look at the amount value, is that amount the discounted amount of the full amount?
Email delivery issues are always external to the plugin. If you enable the debug logging option in the plugin, you will be able to see exactly when the plugin received the payment notification from PayPal and when it executed the email sending code (it does it instantly). The following post explains how you can enable the debug logging option:
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do
Using SMTP can be really useful for this type of situation. Please fully read the following post, it has some useful info. It also has a section about SMTP that should be helpful for you:
I don’t really think that CSS stuff will do anything with this. Also, I don’t understand how they are external CSS files. Those are loaded from your site.
I have seen this kind of image loading issue before on normal sites with a lot of images. When a lot of images are requested by the browser, some of those can time out (it is not going to be the same ones every time). Some browser’s/devices maybe loading the cached version of the images. So it is not having that request timing out issue).
You can do one other test maybe. Using a CSS combine type plugin, you can combine the CSS files of your site and put it in the header. Then load the page. Do you see a difference?
The following documentation explains how the after login redirection works. It is done in a way that offers the best configuration option:
If you want the members to go to a page after they log in, you have to enter that Page’s URL in the membership level’s configuration. You can’t do TWO separate redirection after a login because a browser can only do ONE redirection. So you have to decide which page you want a member of a level to go to after the log in. Then enter that page’s URL in the membership level’s settings.
What happening is that when your server is requesting that many images to be loaded on the page, some of those are timing out. It can happen on shared hosting servers (because they tend to have less resources and memory).
Can you please break that ONE large page into multiple smaller pages? So maybe create a 3 – 5 different pages and list the various different products in those pages. Then you can have link to those pages from your main page.
First, you can create the 3 – 5 pages and put the products in there without breaking anything. Load those pages and see if you find any issue. If everything looks fine then you can edit your main page and link to those pages.
I wanted to inspect the images but looks like you are using a plugin to deactivate right click or developer tools access.
Do the following test test just to be sure that those plugins are not interfering:
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
5 days ago I sent you an updated copy of the addon to do a test for me. Looks like you didn’t get that email. I have just re-sent it.
I just went to your t-shirts page and all the images for all the products show up fine. I have reloaded the page 3 times to make sure it works all 3 times. You do have a fair amount of images on that one page. Is your browser maybe timing out trying to load images on a slow internet connection? What happens if you clear your browser’s cache and cookies?
This one: wpwc_affiliate_wp_affiliates
FYI – What you are trying to do is not recommended. This is not a standard feature of the plugin. If things go wrong, troubleshooting this will be beyond the scope of our standard support. You will need to hire our developer if you need help for this.
The following message has nothing to do with enabling debug option. The debug option simply writes some data to a log file AFTER a transaction (it doens’t do anything else).
‘Things don’t appear to be working right now. Please try again later.’
That PayPal message usually happens for one of the following:
1) Some values passed to PayPal is confusing them (if incorrect amount or other incorrect values were configured in the product that is confusing paypal)
2) The paypal cookie in the browser gets stuck sometime and it produces that error. This is a PayPal issue.
I just clicked on your add to cart button then clicked the checkout button, it worked for me correctly. So the issue #2 is what is happening in my opinion.
Please delete all your cookies from the browser then try again. Alternatively, use a different browser or a computer just to test.
