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WP Simple Pay for Stripe and Affiliate Platform Integration

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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Simple Pay for Stripe and Affiliate Platform Integration

Tagged: Affiliate platform, Simple Pay

  • This topic has 11 replies, 2 voices, and was last updated 6 years, 1 month ago by admin.
Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • February 22, 2019 at 7:33 pm #15323
    chris.smith
    Member

    I followed the steps here and the plugin is tracking clicks but not tracking the sales after successful payment.

    WP Simple Pay for Stripe and Affiliate Platform Integration

    We have implemented the plugin here:

    yourfirmapp.com/get-started-2-3/?ap_id=rifluxyss

    Click “Get started”, choose a plan and make a payment (We will refund this). It is tracking the clicks/visits to this page but, the successful payment is not tracked and commission is adding up.

    WordPress version 4.9.9

    Please let me know if you need more details.

    February 23, 2019 at 4:14 am #79234
    admin
    Keymaster

    You have the simple pay integration addon active also right?

    Can you please enable the debug option in the affiliate plugin then do an affiliate referred test transaction? Share the log file content so I can see if our plugin is receiving the transaction notification afterwards.

    March 6, 2019 at 11:52 am #79235
    chris.smith
    Member

    Here is the details from the log:

    [02/20/2019 2:06 AM] – SUCCESS :Manual affiliate registration option is enabled. So the account status will be set to pending.

    [02/20/2019 2:06 AM] – SUCCESS :Affiliate signup notification email successfully sent to the admin: cxxxx@xxxxxxxxx.com

    [02/20/2019 2:06 AM] – SUCCESS :Welcome email successfully sent to the affiliate: sxxxxx@xxxxxx.com

    [02/20/2019 2:06 AM] – SUCCESS :===> Performing autoresponder signup if specified. <===

    [02/20/2019 2:06 AM] – SUCCESS :===> End of autoresponder signup <===

    [02/20/2019 2:07 AM] – SUCCESS :Affiliate record successfully updated from admin side. Account Status: approved Old Status: pending

    [02/20/2019 2:07 AM] – SUCCESS :Manual approval email successfully sent to the affiliate: sxxxx@xxxxxx.com

    [03/06/2019 11:08 AM] – SUCCESS :Manual affiliate registration option is enabled. So the account status will be set to pending.

    March 7, 2019 at 6:49 am #79236
    admin
    Keymaster

    It doesn’t look like our plugin is getting any notification after a sale. Also, you didn’t answer my following question:

    You have the simple pay integration addon active also right?

    Did you download the addon from the following page?

    https://www.tipsandtricks-hq.com/wordpress-affiliate/wp-simple-pay-stripe-affiliate-platform-integration-1354

    Are you using their free version or paid version of the plugin?

    March 10, 2019 at 3:27 pm #79237
    chris.smith
    Member

    Yes that addon is active, “Affiliate WP Simple Pay Integration, Addon for integrating affiliate platform with the WP Simple Pay for Stripe Plugin. Version 1.2 | By Tips and Tricks HQ”

    We are using a paid version of the plugin. “WP Simple Pay Pro 3”

    Thank you!

    March 12, 2019 at 3:12 am #79238
    admin
    Keymaster

    Can you please ask their support if any of their following action hooks get triggered in Simple Pay Pro 3?

    simpay_charge_created

    sc_after_charge

    Our plugin listens to those hooks for payment notification. It writes to the log file when that hook notification is received. At the moment there is nothing in the log file from the handler of those hooks so our plugin is not getting any notification from simple pay after payment.

    March 13, 2019 at 5:39 am #79239
    chris.smith
    Member

    Sure, we will check with them and get back to you. Thank you

    April 8, 2019 at 3:29 pm #79240
    chris.smith
    Member

    Hi we have a got a reply from them, they wanted us to check this link for the entire documentation.

    https://docs.wpsimplepay.com/articles/action-filter-hooks/

    Please check this and advise.

    April 9, 2019 at 6:42 am #79241
    admin
    Keymaster

    We are already using the “simpay_charge_created” hook that is from that page. But we receive no notification on that hook.

    Are you using subscription payments?

    April 9, 2019 at 8:59 am #79242
    chris.smith
    Member

    Yes, we are using subscription payments.

    Please let me know if you want me to check anything specific in the settings.

    April 15, 2019 at 3:54 am #79243
    chris.smith
    Member

    Hello,

    Did you get a chance to check this? thank you

    April 15, 2019 at 4:39 am #79244
    admin
    Keymaster

    5 days ago I sent you an updated copy of the addon to do a test for me. Looks like you didn’t get that email. I have just re-sent it.

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