Forum Replies Created
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admin
KeymasterThe affiliate plugin does not output any CSS or JS to the normal web pages of the site. So I can’t understand how this can affect the layout.
Can you please deactivate the affiliate plugin on your staging site? I want to see the HTML code output difference for that page on the staging site (with and without the plugin). I have already saved the current HTML code of that staging page. After you deactivate the plugin, I will check the code without the plugin and then compare.
Another test is to check by disabling the caching plugin you are using. What result do you get from that?
April 10, 2019 at 4:13 am in reply to: eStore – Buy button on mobile redirecting to PayPal login instead of card paymen #79338admin
KeymasterI have removed it.
April 9, 2019 at 6:42 am in reply to: WP Simple Pay for Stripe and Affiliate Platform Integration #79241admin
KeymasterWe are already using the “simpay_charge_created” hook that is from that page. But we receive no notification on that hook.
Are you using subscription payments?
admin
KeymasterI went to that page and clicked on the login link, it showed me the login form correctly. Regarding the password reset, please enable the debug option in the plugin then do a test password reset. The log file will show if the plugin is executing the email sending code or not.
April 9, 2019 at 6:11 am in reply to: WP eStore – Buyer not receiving email after purchasing digital product #79447admin
KeymasterLets make sure the plugin is receiving the payment notification (IPN) from PayPal. Please do the following:
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do
admin
KeymasterThere should be some values in the POST Data. In your case it looks to be empty. Do you have a security plugin that is stripping all the IPN data? Do the following test also:
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
You are using everything live for the test correct (sometimes users mix up some elements of PayPal sandbox testing and live mode).
admin
KeymasterLooks like you have some JavaScript errors coming from a facebook plugin (or option). That is potentially messing this up.
Do the following plugin conflict test on your staging site:
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
admin
KeymasterJust to confirm, are you using emember to handle member registration? Meaning the users are primarily being created by emember?
admin
KeymasterThank you. I have sent you an email so you can send me the translation files.
admin
KeymasterWP eStore uses the standard wp_mail() function. So any SMTP plugin will work fine. eStore doesn’t do anything special here. Take estore out of the equation and just test if your site is working fine with SMTP. What happens when you send a test email via the SMTP plugin?
April 5, 2019 at 1:47 am in reply to: Different aweber list for different product with e store #52347admin
KeymasterJust entering awlist5299648 will work fine.
April 4, 2019 at 3:22 am in reply to: CSS rule for customizing the ssf 2 (the opt-in form template #2) #79425admin
KeymasterThe following CSS tweak should do it. Adjust the values to meet your needs.
.eStore_ssf_template_2_wrapper {
max-width: 330px !important;
background-color: #CCCCCC !important;
}
You can enter the custom CSS in the following interface:
Admin Dashboard -> Appearance -> Customize -> Additional CSS
April 3, 2019 at 3:20 am in reply to: CSS rule for customizing the ssf 2 (the opt-in form template #2) #79423admin
KeymasterPlease share a link to the page where you have the squeeze form so I can inspect it. Then I should be able to provide help.
admin
KeymasterThat class can only be accessed after the “plugins_loaded” or “init” hook as been triggered by WordPress. If you try to access it too early in the page load execution cycle, it won’t work since WordPress hasn’t loaded the plugins yet.
admin
KeymasterGoogle Analytics E-Commerce tracking requires the address data (it is a requirement from them). So if you remove address fields, you cannot do e-commerce tracking. Turn the e-commerce tracking option off.
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