Disabled Google Recaptcha from WP E-member. Still asking for recaptcha

[bellezaysaludcelestial]

I added the WP emember login to a widget so that only customers with a login and password can access the content of this particular page bellezaysaludcelestial.com/mis-cursos/vientre-plano/ . However, when someone tries to login, it tells them that the recaptcha wasn’t entered correctly even though the recaptcha wasn’t even an option when login in.

I have already gone to the WP emember settings and unchecked the enable recaptcha button. I don’t think the recaptcha is activated because it doesn’t even show a recaptcha option when someone is trying to log in. I don’t know where else to deactivate the recaptcha.

This is the message that someone gets when they enter their login and password: “The reCAPTCHA wasn’t entered correctly. Please try it again.”

But one weird thing that happens is that even though it gives that message up on the top of the page, if you scroll down the page, it looks like the customer actually was successful in login in but that message still shows at the top.

Please help!!!

[admin]

The error message you shared doesn’t seem to be present in the WP eMember plugin (I just did a search for that message). It could be coming from another plugin.

Can you please do the following test to confirm:

https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

[Author]

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