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He won’t get the refund twice. I feel that PayPal’s system has identified this transaction to be a little problematic (potentially). The system put the transaction on a pending state so someone from PayPal can take a look at it. Just wait for PayPal to check it and then they will sort it out.
The following addon should be able to show you which download links have been used:
https://www.tipsandtricks-hq.com/ecommerce/wp-estore-addon-file-download-stats-2500
The following addon allows discount code option to the subscription buttons. That maybe helpful:
https://www.tipsandtricks-hq.com/ecommerce/wp-estore-subscription-coupondiscount-addon-2351
We will add the coupon tracking option to the stripe payments plugin at a later time.
That would be an issue. Please fix the URL rewriting issue on this site. The following post has explanation.
Looksl like there is a security/firewall redirection happening on the image. It may be coming from a security plugin that you have added/configured. Or from some changes made to your site that is invalidating the .htaccess file that our plugin adds (to protect the photos).
The following post has some directions as to what to try. Can you please try deleting that .htaccess file within the “uploads/wp_photo_seller” directory of your site:
https://support.tipsandtricks-hq.com/forums/topic/photo-seller-photos-dont-show-in-gallery
Please post the URL of the page where I can inspect this. Also, enable the debug logging in the estore plugin and the gateway bundle addon so we can see where things are hanging on this site.
Looks like you are having a caching issue. At first it was showing me a cached page (for that cart page). Then I cleared my browser cache and also hit the force refresh to pull content from ther server and it showed me the item in the cart.
So the plugin is working fine. You are just seeing a cached page for that “cart” page. Can you exclude that “cart” page from caching? What kind of caching solution do you have?
We only support the following caching solutions:
Using the plugins with W3 Total Cache – https://support.tipsandtricks-hq.com/forums/topic/using-the-plugins-with-w3-total-cache-plugin
Using the plugins with WP Super Cache – https://support.tipsandtricks-hq.com/forums/topic/using-the-plugins-together-with-wp-super-cache-plugin
Post the real URL of the site (that you are using) so we can check the behavior using our browser.
You have added the Extra eStore Shortocodes addon to your site correct?
We will add this to the Stripe plugin. It will be in the Stripe plugin’s change log (you will see it in the update).
Unfortunately, this is a hosting related issue. We can’t really solve this on our end. I will send you an email for it.
Yes, it will required a custom job. I will send you an email then you can give me more details for it.
The following CSS tweak will set a font-size of 14px for the input fields. It will also make the background-color white.
.free_download_form_standard .eStore_text_input {
font-size: 14px;
background-color: white;
}The following CSS tweak will add a little spacing above the download submit button:
.free_download_form_standard .free_download_submit {
margin-top: 15px;
}No no. You don’t need to add anything. That is what we use in our plugin. Our plugin uses an action hook (mentioned in the URL in my previous reply) from the Gravity forms plugin.
That action hook of Gravity forms is not passing any data on your site (like it is supposed to).
So I wanted you to ask the Gravity forms support team a question. You can see the question I want you to ask in my previous reply.
