December 5, 2014 at 3:03 pm #11876December 5, 2014 at 11:05 pm #67207
Did you change anything on your site since the time the gallery was working?December 8, 2014 at 2:29 pm #67208
The big change was adding https to the site.
KirbyDecember 8, 2014 at 11:10 pm #67209
This is what I’ve done today:
I looked at the setup page and realized I had my set up wrong. Corrected that.
I reset the htaccess file which seemed to be missing
I deactivated the key, the plugin and then reinstalled from a new download.
Reset up the site and the gallery
Reset the permalinks.
Still no photos on the gallery page, the photo details page, the view page or the check out page.
Where do we go from here?
Otherwise the site works through to the checkout pageDecember 8, 2014 at 11:23 pm #67210
The big change was adding https to the site
This is the reason. The way to fix it is by doing the following:
1) FTP to your host and traverse to the uploads/wp_photo_seller directory.
2) Delete the .htaccess file in the above directory
3) From your wordpress admin panel deactivate the photo seller plugin and then reactivate it again.
Doing the above steps, should re-create a new .htaccess file with the correct host.December 10, 2014 at 3:02 am #67211
OK. Did all that. Had to do it through the C panel file editor as couldn’t figure out how to do it through FTP. Deleted htaccess. Deactivated Wp Photo Seller and reactivated and had no photos. Deactivated, deleted files, reactivated and setup new gallery. Now back to square 1. htaccess appears to have been rewritten. Permalinks for gallery and photo appear correct.
What do you recommend?
KirbyDecember 10, 2014 at 4:08 am #67212
Have you deleted all caches from your caching plugin?
Also can you enable debug by going to the photo seller settings page and setting “enable logging”.December 11, 2014 at 4:34 am #67213
Caches have been emptied.
Debug is and has been on.December 11, 2014 at 6:03 am #67214
Can you temporarily rename the .htaccess file which resides in the uploads/wp_photo_seller directory?
(For example, rename that file to temp.htaccess)
Let me know when you’ve done that so I can try a few tests.December 11, 2014 at 11:59 pm #67215
There does not appear to be a htaccess file in the uploads/wp_photo_seller.
Apparently it was never recreated when I deactivated and then reactivated the plug-in.
Will try deactivating and reactivating again.
Have deactivated, deleted, activated again with no change.
Only htaccess is under public_html named old.htaccess. Renamed this to temp.htaccess. No change.December 12, 2014 at 12:05 am #67216
Deactivated and reactivated. No change.December 12, 2014 at 12:38 am #67217
I’ll need to take a look at your site.
I’ve sent you an email to get login details.December 12, 2014 at 11:36 pm #67218
Ok the problem should now be fixed. It was the .htaccess file in the uploads/wp_photo_seller directory – the rules weren’t quite right.
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