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Viewing 15 posts - 451 through 465 (of 14,824 total)
← 1 2 3 … 30 31 32 … 987 988 989 →
  • Author
    Posts
  • May 30, 2020 at 1:29 am in reply to: wp payment gateway bundle – no connection to paypal #80637
    admin
    Keymaster

    Can you please post the URL of the documentation on our site that you are following? So I have reference as to which integration you are trying to use. We do have a few different paypal integration so I need to know which one you are trying to use.

    May 30, 2020 at 1:29 am in reply to: wp affiliate – Affiliate commissions are not being awarded after a sale #80595
    admin
    Keymaster

    Sorry I missed your reply on this. Please do a test transaction (with the debug logging option enabled in BOTH our plugins). Then share the log file’s details from that transaction so I can see what it is doing after the transaction (if it can see the affiliate cookie or not).

    Also, I am seeing some JavaScript error on your website (coming from another plugin). Please correct that JavaScript error since that can interfere and cause problems to other plugins. The following post will help you understand how to see the JavaScript errors on your site:

    https://support.tipsandtricks-hq.com/forums/topic/debugging-javascript-errors-on-your-site

    May 29, 2020 at 12:52 am in reply to: WP Seller gallery images not showing individual images on mobile/tablet #80635
    admin
    Keymaster

    Seems to be a JavaScript issue with that theme in mobile (or there is another plugin on this site conflicting). Do the following test:

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

    Also, check one of the other templates to see if a different one (the doesn’t use JavaScript) can work better with your current setup.

    May 27, 2020 at 2:49 am in reply to: SDM – Download url used in Elementor button always displays user login message #80621
    admin
    Keymaster

    I am a little bit confused with the subject matter of this topic.

    Please reference the feature that you are talking about (so I can understand which of our plugin’s feature is not working). Then I should have better understanding and can provide a reply.

    You can point out any documentation from our following page (pointing out which one you are following and what is the expected behavior that we say and what discrepancy that you are seeing):

    https://www.tipsandtricks-hq.com/wordpress-membership/

    with that said, I hope some of the following info is helpful for you:

    #1) You can customize some of the user visible messages displayed by the plugin using the following technique:

    https://support.tipsandtricks-hq.com/forums/topic/how-to-customize-various-textmessages-displayed-by-the-plugin

    #2) The following section protection feature allows you to create sections with custom “protection” messages if you want to:

    https://www.tipsandtricks-hq.com/wordpress-membership/how-to-protect-a-section-of-a-post-or-page-88

    May 27, 2020 at 2:31 am in reply to: Can't upload my file even with More File Types for SDM plugin #80627
    admin
    Keymaster

    Yes, the dropbox addon will work fine also. For dropbox integration, the file is stored in your dropbox account then the download is served from there.

    May 26, 2020 at 1:45 am in reply to: Can't upload my file even with More File Types for SDM plugin #80625
    admin
    Keymaster

    That file extension is not a commonly used file type. Our addon didn’t have it on the list. I have just added that extension to the accepted list in our following addon:

    https://simple-download-monitor.com/allow-more-file-types-to-be-uploaded-via-wordpress/

    Please download the new version of the addon and that should allow you to upload that file type. Let me know if it works after that.

    May 24, 2020 at 12:32 am in reply to: Selling ebooks and integrating WP Stamper #80613
    admin
    Keymaster

    Normally, it is instant so for most of the transactions, it will be instant. Sometimes PayPal can delay the sending of the IPN (payment notification) if their processing system is very busy. Or your hosting provider can add delay to the email that gets sent out. So it is a good idea to put a message on your “Thank You” page that tells them to wait a little bit and then contact you if they don’t get it.

    May 24, 2020 at 12:28 am in reply to: WP Affiliate – affiliate tracking for coupons with Stripe Payments plugin #80451
    admin
    Keymaster

    I have added this feature so if it finds a coupon code in the transaction and that coupon code matches with an “Affiliate ID”, it will award the commission to that affiliate.

    Please download the new version of the integration addon from here then use it.

    https://www.tipsandtricks-hq.com/wordpress-affiliate/stripe-payments-plugin-affiliate-platform-integration-1457

    Keep the debug logging enabled in the plugin so you can see if the coupon code to affiliate tracking is happening or not.

    May 22, 2020 at 4:32 am in reply to: WP Affiliate – affiliate tracking for coupons with Stripe Payments plugin #80449
    admin
    Keymaster

    Will the coupon code be the same as the affiliate ID? That will allow me to implement this easily.

    May 22, 2020 at 1:26 am in reply to: Simple Cart Customer Input plugin #80603
    admin
    Keymaster

    There looks to be a bit of CSS conflict with the theme you are using. I will need to inspect the HTML and CSS code using my browser then offer tweaks for it. Please post URL of the page where I can go and see this using my browser (so I can inspect it).

    May 19, 2020 at 2:54 am in reply to: wp affiliate – Affiliate commissions are not being awarded after a sale #80592
    admin
    Keymaster

    I am not really understanding your reply. Are you saying that you are using the following Stripe payments plugin and trying to integrate that with our Affiliat platform?

    https://wordpress.org/plugins/stripe-payments/

    If you are then where is the payment button that has been created using that plugin?

    Do you have the debug logging option enabled in the Stripe payments plugin and the WP Affiliate platform plugins?

    May 18, 2020 at 12:28 am in reply to: wp affiliate – Affiliate commissions are not being awarded after a sale #80589
    admin
    Keymaster

    Please tell me which integration you are using from our documentation here:

    https://www.tipsandtricks-hq.com/wordpress-affiliate/

    Our plugin will only work if you are using one of the integrations that we offer. If you are just using any plugin that we don’t advertise or have an integration for, then that won’t’ work.

    For Stripe, we have integration with the following top 2 stripe plugins (by active installs) for WordPress:

    https://wordpress.org/plugins/stripe-payments/

    https://wordpress.org/plugins/stripe/

    Our WP eStore plugin also has Stripe gateway option which also integrates with our Affiliate Platform plugin.

    May 17, 2020 at 2:23 am in reply to: Canonical of Photo Details page #80579
    admin
    Keymaster

    The SEO plugin you are using likely has an option to exclude some URLs from using canonical. Maybe you can exclude that “photo details” page.

    May 15, 2020 at 4:00 am in reply to: eStore – Enable Checkout Amount Limitations not working #80565
    admin
    Keymaster

    I will take a look inside your dashboard and check all the configuration. I have sent you an email for it.

    May 15, 2020 at 3:58 am in reply to: Canonical of Photo Details page #80577
    admin
    Keymaster

    Is the canonical coming from a SEO plugin that you are using?

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Viewing 15 posts - 451 through 465 (of 14,824 total)
← 1 2 3 … 30 31 32 … 987 988 989 →

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