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Also, worth doing the following:
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
THere is only one cronjob log file (eMember_debug_cronjob.txt). The cronjob log file empty would be the issue. It means that the cronjob is not running on this site (something has messed it up).
Please do the following:
#1) Deactivate the eMember plugin from the plugins menu
#2) Then re-activate the eMember plugin. This should re-register the cronjobs.
#3) Install the following plugin and check the currently active cronjobs to make sure the emember cronjobs are also registered:
https://wordpress.org/plugins/wp-crontrol/
Do you see the emember cronjobs now registered to run? You can search for the keyword “emember” in that crontrol plugin’s interface to see if there is any emember ones there.
Also, do you have any caching that could be caching the log file?
We don’t hardcode any image URLs. Those image URLs are auto-calculated so it should automatically use the “HTTPS” path (given all the HTTPS is setup correctly).
Did you by any chance add any custom CSS where the URL was hardcoded? I will log into your site and take a look to see what I can fine. I have sent you an email for it.
I am talking about the integration addon (which is a small addon that integrates them). You can download this addon from the following page (I mentioned it in my previous post).
Fully read that page so you can understand what I am saying. Have you downloaded that integration addon and activated that also?
It is likel that the previous management used some kind of “Role manager” and gave custom role access to eMember. I will need to look into your site and check this. I have sent you an email for it.
Our cart works with HTTPS so this normally shouldn’t be an issue on the plugin’s side. If you were using “http” before and then later switched to “https” then somewhere in the configuration of your site, it sill has “http” URL set which is what is contributing to this.
If you go to your General settings of WordPress, do you see “HTTPS” url specified in the following field?
WordPress Address (URL)
Site Address (URL)
Then go to the eStore’s settins menu and check all the fields that has a URL value. Are all those using https URL?
Are you using a plugin like the following to force everything to go to HTTPS?
Please tell me the currency symbols of those two currencies you mentioned so I can check it with the API and add it (if supported).
A subscription item cannot be added to the cart. Subscription payments uses a different API so they are handled as a separate button type called “subscription”. Read the following post for some general info on this:
All the profiles are saved in the database. All those profiles will also be visible in the “Manage Affiliates” menu. You can search for a particular profile. If a profile is missing (that you know was present before) then it means the profile was deleted.
Do the following test to make sure the normal account creation process is working correctly on your site:
If you register for an affiliate account (just as a test), do you see that affiliate profile in the admin dashboard area?Thank you. I am not seeing any trace of the following integration addon. Do you have that integration addon installed?
For the standard “add to cart” and then checkout option, it will be same for all.
However, there will be some limitations with the Stripe subscription option since Stripe’s API is different than the PayPal one for Subscription. I am pretty sure it will not work for Stripe subscription. I will check.
I think that 4th button maybe using a slightly different shortcode.
Try adding the following CSS code to your site to add the space below the “You Price” input field for that 4th option:
.wppg-eStore-buy-button-custom-price {
margin-bottom: 30px;
}
This looks like a CSS issue with the theme for mobile. You can do the following test to confirm.
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
Try adding the following CSS tweak to see if that is helpful to make the quanity input bigger:
.wps_digital_details_table .qtyInput {
min-height: 30px !important;
min-width: 50px !important;
}
It also has integration with the Stripe payments plugin:
https://wordpress.org/plugins/stripe-payments/
You can view the integration details here:
The cronjob events are logged in the other log file that has the keyword “cronjob” in the name (you can find it below the standard one). Please look at that one.
The cronjob is triggered on a regular interval and can add a lot of debug output. So we didn’t want to clutter the main log file with the items from the cronjob related events (there are a couple of cronjobs that are to do with account upgrade and expiry control).
