Forum Replies Created
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July 16, 2016 at 3:47 am in reply to: WP eMember not sending new member email when added via admin dashboard #73695
admin
KeymasterDo you have the “Send Email to Member When Added via Admin Dashboard” option enabled in the email settings menu of the plugin?
If you don’t enable it then the plugin won’t send notification email when you add them via admin.
The members are suppose to register from the front-end of your site. When they do that, the notification email gets generated automatically.
July 16, 2016 at 3:10 am in reply to: WP eMember – Password Reset Email Does not Include the Password #72501admin
KeymasterThat email you referred to is coming from core WordPress. Since you are using WP user integration, the password reset action triggers the WP user’s password to be reset also which triggers that email from WordPress core. You can use the following plugin to stop wordpress from sending that email:
https://wordpress.org/plugins/manage-notification-emails/
You should be receiving another email from the eMember plugin that should contain the text you entered in the eMember’s password reset email settings. Are you not receiving that eMember’s password set email at all?
admin
KeymasterYou have little bit of setup issue. In your setting, you have areas where you have specified a URL without the “https” URL.
Then to compound the issue, you are not forcing your URLs to always load the HTTPS version (meaning even if someone entered the non-https version, you would auto redirect to the https version). For example, if you go to our projects page at the following URL (without the https in the URL), you will see how it auto redirecrs to the SSL version:
This is what you need to do to make sure your visitors are always going to the HTTPS URL.
The following plugin will allow you to do this easily (if you don’t know how to do this):
https://wordpress.org/plugins/https-redirection/
Let me know how you go after that.
July 14, 2016 at 3:33 am in reply to: Affiliate plugin – how to create a link for direct paypal payment #73685admin
KeymasterSo that affiliate will never send the user to your site using his/her affiliate link? When does the click get tracked in your example?
Please review the following post so you understand how an affiliate tracking system works in general:
https://www.tipsandtricks-hq.com/wordpress-affiliate/how-the-wordpress-affiliate-platform-works-14
If you need to combine both the click (referral) and the payment all in ONE action and it has to be a simple link then your ONLY option is use use the affiliate plugin together with our WP eStore plugin. A simple PayPal link that directly goes to paypal’s site (bypassing your site entirely won’t work).
Our eStore plugin has a feature that you can use to create a payment link (so it will be a link for the payment) but it will go via your site. That allows you to combine the referral and the payment in that link. so for example, the payment link will look something like the following:
yoursite.com/?ap_id=affid&wp_eStore_buy_now=1
When this link is clicked, it will set the affiliate referral then send the user to the payment gateway for payment.
More details here:
admin
KeymasterWe have a few shipping options so I think one of those options should be suitable for you.
Please go through the following documentation fully so you know about all the options then use one that works the best for you:
admin
KeymasterThe cart doesn’t show any country option by default. It will only show an option if you have enabled it in the settings.
So I still need to know which options (if any) that you are using from the following two documentation. This will help me understand what you are actually referring to:
admin
KeymasterPlease install this addon, it will let you do inventory for variations:
https://www.tipsandtricks-hq.com/ecommerce/wp-estore-advanced-variations-ui-addon-2168
July 13, 2016 at 2:34 am in reply to: Do I need a SSL Certificate to use WP eStore with Stripe via the Gateway bundle? #71663admin
KeymasterIt will NEVER show a FULL green padlock sign if you have some images or other static resources that are loaded using a non-https URL on a secure page.
Do the following to find out which resource need to be corrected:
1) Open the page where you have the HTTPS issue.
2) View the HTML page source.
3) Search for “http://”
4) Go through the entries and see if you have any image file, CSS or JS file that are loaded using http. If they are then you need to fix that so it is loaded using https.
admin
KeymasterThe following is a useful post also:
https://www.tipsandtricks-hq.com/ecommerce/selling-large-files-with-wp-estore-796
admin
KeymasterNormally this shouldn’t be an issue if your theme defined all the CSS correctly. The following theme test will help you :
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
With that said, you can use the following CSS tweak to force the color to black.
.eMember_logged_widget a {
color: black;
}
This plugin can be used to add the CSS tweak:
https://www.tipsandtricks-hq.com/wordpress-custom-css-plugin-6413
July 13, 2016 at 1:59 am in reply to: eStore – WP Payment Gateway Bundle Addon Plugin – cancelling subscription #73668admin
KeymasterGo to the following interface of the gateway bundle:
Gateway bundle settings -> Subscription settings -> PayPal Pro
That interface will allow you to cancel a PayPal Pro subscription.
admin
KeymasterThis almost always happens from a theme conflict. Poorly coded CSS of the theme is usually the issue.
Do the following theme test to confirm:
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
July 12, 2016 at 5:04 am in reply to: problem getting from detail page to cart and then to checkout #66861admin
KeymasterWe have made a few little enhancements that you should get when you load a fresh new copy. It is a good practice to load a fresh new copy if you are hitting some issues. The following page has explanation as to why it is a good starting point:
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
Do a test transaction after that and share your log file so we can check if the plugin is receiving notification from your PayPal account.
admin
KeymasterHave you made any custom modification to the plugin?
Did you import your WP Admin user to an eMember level that has permission to those topics?
https://www.tipsandtricks-hq.com/wordpress-membership/import-wordpress-users-members-1028
I think you are not logged into the eMember system with the correct membership level permission so it is not recognizing your wp user account. Remember, eMember does everything based on its membership level permission.
Also, I am assuming you have already done the following as part of the bbpress integration?
July 12, 2016 at 4:41 am in reply to: How to let customers select which payment to use upon checkout for subscription #68117admin
KeymasterStripe only supports free trial for their standard subscription payment option. Everything is explained in the following documentation:
https://www.tipsandtricks-hq.com/ecommerce/wp-payment-gateway-bundle-stripe-subscription-setup-2764
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