Tips and Tricks HQ Support Portal › Forums › WP eMember › bad loop for password reset
Tagged: password reset page and email
- This topic has 4 replies, 3 voices, and was last updated 3 years, 11 months ago by
admin.
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January 1, 2022 at 7:14 am #84025
ocgsmi
ParticipantI have messed up my password reset email or page. I need the correct text and shortcodes to fix.
clicking the “password reset” link sends to password reset page. The resulting email is:
Please use the information below to log in and reset your password. If you do not know your password, please click the “password reset” item in the top menu.[sitename.org/member-login]
You can update your password from the edit profile area of the site (after you log into the site).
This is a continuous loop, the member can never see the area to reset password.
how can I retrieve the original email contents of the email.
January 2, 2022 at 12:05 am #84028admin
KeymasterThe following page should be helpful for you. It has all the shortcodes that you need to keep on the required pages of the WP eMember plugin:
Once you plug in the values and update the settings with the *updated* URL, it will connect and start to work fine.
January 2, 2022 at 7:04 am #84030ocgsmi
ParticipantThank you, but the problem is that the email which results from the password reset page just sends the user back to the password reset page. I need the text or shortcodes for the email that is sent. Thank you.
January 2, 2022 at 5:48 pm #84032wzp
ModeratorLook in the file emember_menu_email_settings.php file for the $eMember_forgot_pass_email_body string definition. But first, try setting the email body to an empty template and see if it auto-fills.
January 2, 2022 at 9:50 pm #84036admin
KeymasterGo to the “Email Settings” menu and empty whatever value you put in the “Forgot Password” email body field. Make that text-area field empty then hit the save settings button. That will re-generate the original/default email content for that field. Then you can modify it some (keeping the email merge tags in place) and save again.
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