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December 23, 2010 at 3:05 pm in reply to: Large File Download Issue Workarounds (Downloads stopping at a certain point) #19652wzpModerator
Okay, let’s try to walk this through…
When the zip file is downloaded, via the encrypted link, is it the same size as the one that was uploaded?
You just added Macs to the equation… Is the behavior the same or different between a Windows download and a Mac download; via the encrypted link?
wzpModerator“Sadly, you have not yet purchased anything”
Have you edited any of the PHP code?
December 23, 2010 at 2:33 am in reply to: Large File Download Issue Workarounds (Downloads stopping at a certain point) #19650wzpModeratorOkay, so just to clarify; you are still having trouble with the encrypted link downloads, correct?
Have you enabled the eStore debug files and looked in the download_manager_debug.log file?
wzpModeratorFor anyone else trying to use the S3 feature…
The AWS Console is very lax about what you can name your buckets. However, the S3 feature strictly adheres to, and enforces, the AWS bucket naming restrictions.
http://docs.amazonwebservices.com/AmazonS3/latest/index.html?BucketRestrictions.html
Please DO NOT use upper case letters in your bucket names!
December 22, 2010 at 5:11 pm in reply to: Large File Download Issue Workarounds (Downloads stopping at a certain point) #19648wzpModeratorOkay, glad you got it to work. Did you do anything “special” or did it mysteriously start to work?
When you said that the file was altered, in what way did you mean? Do the MD5 sums match for the original file and the downloaded one?
Windows Explorer should have no problems browsing ZIP files. It treats them as compressed folders.
wzpModeratorYou’ve got mail!
wzpModeratorwzpModeratorDid you also check the “Use Manual Payment Option” box?
December 22, 2010 at 1:50 pm in reply to: Large File Download Issue Workarounds (Downloads stopping at a certain point) #19646wzpModeratorcURL options could not be set… means that the cURL library is installed, but for some reason trying to send it commands would not work.
Download file could not be opened, means that the file was found, but that it could not be opened.
Please enable the dubug log files and then report back the contents of the download_manager_debug.log file.
Are you self hosting or using a hosting provider?
wzpModeratorCan I contact you at the phone number shown in your Whois record?
wzpModeratorHave you correctly setup and entered the Access Key ID and Secret Access Key information?
wzpModeratorYou must manually copy and paste the text in the “Download Link” box into the “Email Body” box.
Also be aware that, whatever you paste into the Email Body box will be persistent. If you generate a new link, you must remember to copy/paste it over the old link in the Email Body box.
wzpModeratorWhat happened is that the server, for whatever reason, terminated the download script; after a few MB were transferred. Adjustment of PHP.ini settings doesn’t seem to work. The last time I investigated this, I was led to conclude that it may be caused by the HTTP send/receive timeout value in the Apache httpd.conf file; which GoDaddy will not allow you to change.
If the file were broken into smaller parts, the problem will most likely go away.
As an alternative, you can try using the new Amazon S3 integration feature. Your file would be hosted on Amazon S3. After eStore receives the encrypted link, the buyer’s browser is redirected to the S3 server.
Amazon has a trial offer, in which the first 5 GB is free for one year…
wzpModeratorwhat version of eStore are you using? If it is less than 4.8.x, please upgrade.
Could you also provide more information about the file you are testing with?
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