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December 23, 2010 at 9:47 pm in reply to: Large File Download Issue Workarounds (Downloads stopping at a certain point) #19653
wzp
ModeratorUpgrade to 4.8.x and use the Amazon S3 integration. It was specifically added to eStore to address these problems that some users are having.
wzp
ModeratorHave you tried upgrading to the 4.8.x version…
https://support.tipsandtricks-hq.com/automatic-update-request
December 23, 2010 at 3:05 pm in reply to: Large File Download Issue Workarounds (Downloads stopping at a certain point) #19652wzp
ModeratorOkay, let’s try to walk this through…
When the zip file is downloaded, via the encrypted link, is it the same size as the one that was uploaded?
You just added Macs to the equation… Is the behavior the same or different between a Windows download and a Mac download; via the encrypted link?
wzp
Moderator“Sadly, you have not yet purchased anything”
Have you edited any of the PHP code?
December 23, 2010 at 2:33 am in reply to: Large File Download Issue Workarounds (Downloads stopping at a certain point) #19650wzp
ModeratorOkay, so just to clarify; you are still having trouble with the encrypted link downloads, correct?
Have you enabled the eStore debug files and looked in the download_manager_debug.log file?
wzp
ModeratorFor anyone else trying to use the S3 feature…
The AWS Console is very lax about what you can name your buckets. However, the S3 feature strictly adheres to, and enforces, the AWS bucket naming restrictions.
http://docs.amazonwebservices.com/AmazonS3/latest/index.html?BucketRestrictions.html
Please DO NOT use upper case letters in your bucket names!
December 22, 2010 at 5:11 pm in reply to: Large File Download Issue Workarounds (Downloads stopping at a certain point) #19648wzp
ModeratorOkay, glad you got it to work. Did you do anything “special” or did it mysteriously start to work?
When you said that the file was altered, in what way did you mean? Do the MD5 sums match for the original file and the downloaded one?
Windows Explorer should have no problems browsing ZIP files. It treats them as compressed folders.
wzp
ModeratorYou’ve got mail!
wzp
Moderatorwzp
ModeratorDid you also check the “Use Manual Payment Option” box?
December 22, 2010 at 1:50 pm in reply to: Large File Download Issue Workarounds (Downloads stopping at a certain point) #19646wzp
ModeratorcURL options could not be set… means that the cURL library is installed, but for some reason trying to send it commands would not work.
Download file could not be opened, means that the file was found, but that it could not be opened.
Please enable the dubug log files and then report back the contents of the download_manager_debug.log file.
Are you self hosting or using a hosting provider?
wzp
ModeratorCan I contact you at the phone number shown in your Whois record?
wzp
ModeratorHave you correctly setup and entered the Access Key ID and Secret Access Key information?
wzp
ModeratorYou must manually copy and paste the text in the “Download Link” box into the “Email Body” box.
Also be aware that, whatever you paste into the Email Body box will be persistent. If you generate a new link, you must remember to copy/paste it over the old link in the Email Body box.
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